St. Giles Gardens Hotel, Kuala Lumpur

2nd time staying because of great experience before. The room was clean, with spacious space. Had bad experience with in room dining service, waiting for order to arrived, wait for 1 hour, no food preparation done due to miscommunication between the one receive order & kitchen. Food complementary was given after that. Next day, tried to order again. Called twice. However, operator did not answer the call. Hotel will undergoing renovation starting 1st mac.

I recently stayed at The Garden Hotel and had a wonderful experience! The hotel exceeded my expectations in many ways. The food at the hotel was delicious and offered a great variety of options. The rooms were comfortable and clean. What really stood out to me was the hotel's convenient location. It's situated close to major shopping districts, making it easy to explore the local area. Overall, I highly recommend The Garden Hotel to anyone looking for a comfortable and convenient stay. Pros: Delicious food, convenient location, clean and comfortable rooms

The hotel shows its age, but things are still functional. Comfortable bed in fact. Unfortunately, cleanliness was an issue—there were crumbs on the chair upon entering. Additionally, the remote control didn’t work, but this was promptly fixed after notifying the front desk. Parking is available, though it’s a bit confusing to navigate if you’re unfamiliar with the layout. It costs 5RM per entry, and validation is self-service through TNG card, which might be inconvenient for some. This wasn’t my first choice of accommodation, but it was offered as an alternative. While the hotel has its shortcomings, it’s adequate for a short stay if you’re not too particular. However, improvements in cleanliness and better guest assistance would make the experience more satisfactory.