Hotel Royal Kuala Lumpur

Hotel Royal Kuala Lumpur recensioner

Hotel Royal Kuala Lumpur

Jalan Walter Granier, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaVisa hotellinformation
Hotel Royal Kuala Lumpur
Hotel Royal Kuala LumpurHotel Royal Kuala LumpurHotel Royal Kuala Lumpur
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Gästrecensioner

8.7/10
Mycket bra
1025 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter8.3
Service8.6
Renlighet8.7
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Alla recensioner(1025)
Positiva recensioner(992)
Recensioner med foton/video(293)
Praktiskt för shopping(99)
Lätt att ta sig runt(65)
Stora rum(45)
Svår att parkera(34)
Utmärkt för affärsresor(32)
Utmärkt mat(24)
Fin utsikt(23)
Near mall(13)
Negativa recensioner(33)
renana3
Deluxerum
Bodde på sep. 2024
Annat
193 recension
3.0/10
Publicerades 17 okt. 2024
Bra läge. Men mycket strikt personal, känner lite press vid in- och utcheckning. Men de är faktiskt ingen skada kanske de bara råkar ha en dålig dag den dagen.
KälltextÖversatt av Google
Svar från boendet: Kära Ms. Kittingkitty, Hälsningar från Hotel Royal Kuala Lumpur! Tack för att du tog dig tid att dela med dig av din feedback. Vi är glada att höra att du gillade vårt läge. Vi ber uppriktigt om ursäkt för det intryck som vår personal gav under din in- och utcheckning. Det är viktigt för oss att alla gäster känner sig välkomna och bekväma, och jag beklagar att vi kom till korta i ditt fall. Din förståelse för situationen uppskattas, och vi kommer att se till att ta itu med detta med vårt team för att förbättra vår tjänst framåt. . Vi hoppas att få möjligheten att välkomna dig tillbaka och ge dig en trevligare upplevelse. Med vänlig hälsning,Rhusdi RashidHotel ManagerHotel Royal Kuala Lumpur
Anonym användare
Deluxerum
Bodde på maj 2024
Res med vänner
43 recension
8.5/10
Mycket bra
Publicerades 11 juni 2024
Läget är bra. Foto bifogat är utsikten från mitt rum. Om du kör bil har detta hotell ingen källare eller gratis parkering för gäster. Bemannad parkering kostar RM30,00 per parkering, inte 24 timmar
KälltextÖversatt av Google
Svar från boendet: Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Hope to see you again in near future.Appreciate your review towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Rhusdi Rashid,Hotel ManagerHotel Royal Kuala Lumpur
Anonym användare
Familjerum
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Everything is ok. Not much to complaint. However we can still hear people next door open and shutting down their door loudly and have those conversations in the hallway. It’s not that noisy but still, it’s disturbing.
Översätt
Svar från boendet: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're glad to hear that overall, your stay was enjoyable. We truly appreciate your feedback about the noise from neighbouring rooms and the hallway. While we strive to create a peaceful environment for all our guests, we understand how these disturbances can affect your comfort. We will work with our team to ensure that noise levels are minimized moving forward.We hope to have the pleasure of welcoming you back and providing you with an even more peaceful experience next time.The ManagementHotel Royal Kuala Lumpur
Anonym användare
Deluxerum
Bodde på mars 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 21 apr. 2025
Location is highly centralized with convenient access to major malls, Jalan Alor, the monorail, and the MRT. Our room offered a great view of the KL Tower and Twin Towers, and was spacious and comfortable. However, housekeeping was not done and the counter/concierge were unmanned at times.
Översätt
Svar från boendet: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our central location and the beautiful views of the KL Tower and Petronas Twin Towers from your spacious and comfortable room.However, we sincerely apologize for the inconvenience caused by the housekeeping service and the concierge counter being unattended at times. This is not the standard we strive to uphold, and we are addressing this with our team to ensure better consistency and service moving forward.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more seamless stay.The ManagementHotel Royal Kuala Lumpur
JAS MINE Csw
Deluxerum
Bodde på feb. 2025
Familj
13 recension
10.0/10
Enastående
Publicerades 3 apr. 2025
For this price is really worth for it . Happy journey with family as very convenient to stay here . Meal and shopping not a problem . Check in staff and wallet parking attendant also have served their jobs well . Easy to check in and check out . Fast and easy . Likes their local foods . Yummy 😍
Översätt
Svar från boendet: Dear Ms. Jas Mine Csw, Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We’re thrilled to hear that you had a wonderful stay with your family and found our hotel convenient. It’s great to know that meals and shopping were hassle-free and our check-in staff and valet parking team provided excellent service. We’re also delighted that you enjoyed our local food—nothing beats a delicious meal.We truly appreciate your support and look forward to welcoming you back for another enjoyable stay.The ManagementHotel Royal Kuala Lumpur
MAXIMIL ONG
Deluxerum
Bodde på feb. 2025
Affärsresenärer
23 recension
9.5/10
Otroligt
Publicerades 2 apr. 2025
The best value hotel I would love to stay due to the room are fantastic, the room are pretty too and also nearby mall such as Lot10 and sungai wang plaza. I took monorail to arrive at bukit bintang stay (The hotel less than 200 meter away from the monorail station) from kl sentral. it very convenience and also the breakfast should be improve cause it been downgrade and downgrade for the past 2 years.
Översätt
Svar från boendet: Dear Mr. Maximil Ong, Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We’re delighted to hear that you find our hotel a great value and you enjoyed our fantastic rooms and convenient location near Lot 10 and Sungei Wang Plaza. It’s also great to know that, the proximity to the monorail station made your travel experience easier.We truly appreciate your feedback regarding breakfast. We understand the importance of maintaining quality, and we will certainly take your comments into account as we work to improve our offerings.We look forward to welcoming you back for another enjoyable stay.The ManagementHotel Royal Kuala Lumpur
HowIFeel
Deluxerum
Bodde på feb. 2025
Affärsresenärer
20 recension
7.5/10
Publicerades 4 mars 2025
Fast check in using passport, assigned low floor that facing apartment room can be seen clearly. Stains on pillow cover and bed sheets which was to all the rooms we booked, toilet look clean but smells bad, towels looks fine but smells bad that we didn’t dare to use, night time hotel exterior look so dark and spooky. Other than that location is good, a stone throw away to metro, shopping and eateries. It’s time the management team do some upgrade on hotel outlook and changing pillows and bedsheets.
Översätt
Svar från boendet: Dear Mr / Ms HowIFeel,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We're glad to hear that you found our check-in process efficient and appreciated our convenient location near the metro, shopping, and eateries.However, we sincerely apologize for the issues you encountered with the room assignment, linens, and overall hotel ambiance. Cleanliness and guest comfort are our top priorities, and we will address these concerns with our housekeeping and management teams to ensure improvements are made. Your suggestion regarding upgrades is valuable, and we appreciate your honest input.We hope to have the opportunity to provide you with a much-improved experience in the future. The ManagementHotel Royal Kuala Lumpur
Khiew
Deluxerum
Bodde på feb. 2025
Familj
73 recension
10.0/10
Enastående
Publicerades 25 mars 2025
Good location and nice place to shopping good food as well in city
Översätt
Svar från boendet: Dear Mr / Ms Khiew,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We're delighted that you enjoyed our great location, the shopping experience, and the fantastic food options in the city. We hope to welcome you back soon for another enjoyable stay in Bukit Bintang.The ManagementHotel Royal Kuala Lumpur
DavidCheong
Deluxerum
Bodde på dec. 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 29 jan. 2025
Firstly the receiptionist is kind and generous. The room is spacious and clean. Location is convenient where most shopping mall is at walking distance. The room windows view is just nice where you have a good views of tower nearby. MRT passing by.
Översätt
Svar från boendet: Dear Mr. David Cheong,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're delighted to hear that, you had a great stay and appreciated our kind and generous receptionist. It’s great to know you found the room spacious, clean, and with a pleasant view. We're also glad our convenient location made it easy for you to explore nearby shopping malls and enjoy the city.We can't wait to welcome you again for another wonderful stay.Best Regards, The ManagementHotel Royal Kuala Lumpur
M Jailani
Deluxerum
Bodde på feb. 2025
Affärsresenärer
68 recension
8.0/10
Mycket bra
Publicerades 24 mars 2025
nice hotel..near to shopping mall and streets full with vendors ..
Översätt
Svar från boendet: Dear Mr. M Jailani,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We're delighted that you enjoyed your stay and appreciated our convenient location near shopping malls and vibrant street vendors. We hope to welcome you back for another great experience in Bukit Bintang.The ManagementHotel Royal Kuala Lumpur
Marwan Alzou’bi
Deluxerum
Bodde på dec. 2024
Familj
3 recension
7.0/10
Publicerades 31 jan. 2025
The hotel location is good, service just ok , room internet not so good , breakfast not so well
Översätt
Svar från boendet: Dear Mr. Marwan Alzou’bi,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're glad to hear that, you enjoyed our convenient location. However, we apologize for the issues you experienced with the service, room internet, and breakfast. Your comments are important to us and we will address them with our team to ensure improvements in these areas.We appreciate your input and hope to have the opportunity to provide you with a better experience on your next stay.Best Regards, The ManagementHotel Royal Kuala Lumpur
Afzal Khan Aslam
Executive Deluxe-rum
Bodde på dec. 2024
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 5 jan. 2025
One of the best locations to be in KL - Bukit Bintang area Superb view of KL skyline . Staffs were friendly , very helpful - and I need to mention here two of them , namely Rafeeq & Sharipah who'd attended to my check-in and check-out . Both were very professional in their dealing with the guests - so does the other reception counter staffs . A very clean room - tidied daily during your stay there . MRT stations , good F&B outlets , shopping malls were all within walking distance . Overall , a very good hotel . Will definitely be here again on my next trip to KL . Thank you Hotel Royal !
Översätt
Svar från boendet: Dear Mr. Afzal Khan Aslam,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for sharing your experience with us. We are thrilled to know that you had such a wonderful experience staying with us at Hotel Royal Kuala Lumpur. It’s great to hear that, you enjoyed our prime location in Bukit Bintang and the superb view of the KL skyline.Your kind words about our staff, especially Mr. Rafeeq and Ms. Sharipah, mean a lot to us. We will be sure to pass along your compliments, they will be delighted to know they made your stay even more special.We’re glad you found the room clean and well-maintained throughout your stay and that the convenience of nearby MRT stations, F&B outlets, and shopping malls added to your positive experience.It was truly a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to Kuala Lumpur.Best Regards, Norizan YaacobGeneral ManagerHotel Royal Kuala Lumpur
Nopporn P.
Executive Deluxe-rum
Bodde på nov. 2024
Familj
11 recension
9.5/10
Otroligt
Publicerades 13 dec. 2024
The hotel location is excellent and very convenient for travelers (about 5 minutes from KL Monorail and Metro, at Bukit Bintan or the center of Kuala Lumpur.. The hotel staff are nice and helpful.. View from our hotel room is great.. Only recommendation is for the breakfast; no variety and not as good as a 4 stars hotel
Översätt
Svar från boendet: Dear Mr. Nopporn P,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our excellent location, convenient access to public transportation, and the great views from your room. It’s also wonderful to know that our staff made your stay more enjoyable.We appreciate your feedback regarding breakfast. We are constantly working to improve our services, and we will certainly take your comments into consideration as we look to enhance the variety and quality of our offerings.We hope to have the pleasure of welcoming you back to our hotel in the future.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur
enze
Executive Deluxe-rum
Bodde på okt. 2024
Res med vänner
9 recension
10.0/10
Enastående
Publicerades 12 nov. 2024
The hotel staff has a good service attitude, the hotel is very clean, and the hotel room just happens to have such a beautiful view
Översätt
Svar från boendet: Dear Mr / Ms Enze,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your kind words. We're thrilled to hear that, you enjoyed the service, found the hotel clean, and were pleased with the beautiful view from your room. It is always our goal to provide a comfortable and memorable experience for our guests. We look forward to welcoming you back for another stay.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur
Siti Sharaf
Deluxerum
Bodde på okt. 2024
Ensamresenärer
9 recension
9.0/10
Utmärkt
Publicerades 4 nov. 2024
The location of the hotel is excellence, walking distance to all tourist shopping attraction such as Lot 10 and Pavillion. Also only 1 minute walk to Bukit Bintang MRT and monorail. The room was big and comfortable. The breakfast was good and nice.
Översätt
Svar från boendet: Dear Ms. Siti Sharaf,Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that, you enjoyed our excellent location, with easy access to popular shopping spots like Lot 10 and Pavilion, as well as the nearby Bukit Bintang MRT and monorail stations. It's also wonderful to know that you found your room comfortable and that you enjoyed the breakfast.We truly appreciate your feedback and hope to welcome you back on your next visit to Kuala Lumpur.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur