Shangri-La Kuala Lumpur foton

Decor is old but well maintained. Generally good service except for the shuttle bus driver who were impatient when we decided to get off at a later stop, even though that was a scheduled stop. I would have appreciated pick up from the various stops instead of a one way shuttle from hotel only. Away from the massive jam of bt bintang but the weather is too hot and the route unsheltered to walk to the main shopping areas.

The stay was what you’d usually expect from Shangri La. Always nice, comfortable and accommodating. Breakfast had many choices but i found myself eating pretty much the same everyday. The ice cream was an added plus to the experience though. Ice cream for breakfast was amazing. The room was refreshed regularly and they even did turn down service on our beds with bookmarks every night. Was a very nice addition. Really enjoyed my stay. Had lunch and dinner in the lobby restaurant and lunch and drinks by the pool. Was what we have cone to expect from Shangri La except we did not have complimentary mini bar at this location.

The room was nice and breakfast was good. But the housekeeping and laundry staff were a bit of an issue. They knocked really loudly and came into the room without waiting. I was asleep and didn’t hear the bell, and even though I asked for things to be left outside, the laundry staff didn’t follow that. It felt uncomfortable having someone enter the room like that

breakfast superb! air conditioner works well in the room! very comfortable & cool! having a good sleep & rest. Very recommended for short gateway!

Great location, walking distance to twin towers and Bukit Bintang. Well maintained rooms, good service, and great breakfast selection.

Perfect Location to start discovering the City. Nice view to the Petronas Towers. The Gym and the Pool is really amazing. We enjoyed the hotel a lot, when we was 4 Days in KL.

Good stay. Very comfortable. Lunch and breakfast buffet was good.

The service was very good, special thanks to the house keeping team. They always make sure your room is clean and tidy.

Front office mess up right from check in, room amenities enquiries with wrong information given right up to check out with heated arguments with the front desk check out lady & the manager. Will never return to this hotel as the tired of working front office manager reply stating no loss to the property even if we don’t  return to this property. We never ever step into this very old & unprofessional front office employees again!!!