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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.1
Service4.3
Renlighet4.3
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Negativa recensioner(6)
tess ong
Junior svit Chalet
Bodde på Okt 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 8 Nov 2024
the room abit small and abit dirty. found out the ants and spider and lizard at the room. but the environment so far is good.
Översätt
Nor Armiza
Superior Tvilling Chalet
Bodde på Okt 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 2 Nov 2024
Located at the old town of Kuala Selangor, nearby attractions to Bukit Malawati, Sky Mirror, Penambang Town. Preferably with own transport will make it easier to move around.
The ambiance is like small houses resort, in quite and peaceful areas, except alot of jungle monkeys moving around, so don’t leave food outside.
Facilities is quite well prepared and if you request anything, the office will try to provide to you. Services was good.
To improve, is the breakfast service which the selection was limited. My first day breakfast at 7am, the food was abundant. My second day breakfast at 8.30am, the food almost done without replenishment. Need to ask the staff and only after few minutes it was topped up.
Översätt
Amir Abd Rahman
Superior Tvilling Chalet
Bodde på Jul 2024
Par
7 recension
5.0/5
Enastående
Publicerades 26 Jul 2024
Fast check in & check out. Excellent front office service. Good breakfast.
Översätt
Svar från boendet: We're thrilled to hear that your check-in and check-out process was smooth and efficient. Our front desk team aims to make these transitions as seamless as possible, and we're glad to have achieved this for you
Noraini Mashudin
Deluxe Trebäddsrum Chalet
Bodde på Mei 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 2 Jun 2024
Clean room.. can still accommodate extra bed for triplet chalet. Food is ok. Resort is suitable for team building or family day.
Översätt
Svar från boendet: We're glad you enjoyed the features and facilities of your room. Our team works hard to ensure our rooms are well-equipped and comfortable for our guests, and your feedback is a wonderful acknowledgment.
aurora_shu
Deluxe Trebäddsrum Chalet
Bodde på Apr 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 14 Apr 2024
Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Gästanvändare
Superior Chalet med queensize-säng
Bodde på Okt 2024
Affärsresenärer
47 recension
4.2/5
Mycket bra
Publicerades 22 Okt 2024
Chalet type resort..good room and bed with variety of breakfast..just water pressure a bit slow
Översätt
Svar från boendet: Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We are taking your comments seriously and will address these concerns promptly. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Gästanvändare
Malawati Villa Suite
Bodde på Feb 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 21 Feb 2024
We chose to stay at De Palma Resort Kuala Selangor as recommended by a friend. The reception was friendly.
A good place for 'healing'. The resort is located out in the country, from busy life. Not so far from the historical Malawati Hill.
The room was spacious, ample space for our active grand children to play and move around. However, the housekeeping could be more vigilant in their work as our grandchildren found 2 curtain clips underneath the bedsheet.
The swimming pool was clean and very big for us. We were there during weekday, so the pool was empty. Our grandchildren had a great time.
Breakfast was ok.
P/s Beware of monkeys!
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
HassanAsmah
Superior Chalet med queensize-säng
Bodde på Mei 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 17 Mei 2024
Good staff. Nice place.Good environment.
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Dato Taib
Superior Chalet med queensize-säng
Bodde på Jan 2024
Familj
53 recension
5.0/5
Enastående
Publicerades 21 Jan 2024
The room so nice, clean & Muslim friendly. But the breakfast is not so nice. Staff also friendly. For amenities is complete have iron, hair dryer. & fridge
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Qiqi kaka
Superior Chalet med queensize-säng
Bodde på Des 2023
Par
3 recension
4.2/5
Mycket bra
Publicerades 30 Des 2023
dapat bilik not as expected. tapi surrounding dia cantik tenang, exactly like what i imagine 🥰🥰
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
MeeraEl
Superior Tvilling Chalet
Bodde på Okt 2023
Affärsresenärer
204 recension
4.0/5
Mycket bra
Publicerades 31 Okt 2023
Quiet location. Room is spacious. A variety of food during breakfast is a bonus. Would love to come here again next time as many activities can be done here.
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Gästanvändare
Malawati Villa Suite
Bodde på Mar 2024
Familj
1 recension
2.0/5
Publicerades 4 Mar 2024
Staffs rude even in confirmation booking stated my booking on level G. Staffs refuse to give even they know we carrying kid and baby.
Buggy only had 1 unit. Waiting too long before they come to picked up us.
The food not nice. No much varieties. Taste
no good.
Översätt
Svar från boendet: Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We are taking your comments seriously and will address these concerns promptly. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Anonym användare
Superior Chalet med queensize-säng
Bodde på Agt 2023
Res med vänner
6 recension
5.0/5
Enastående
Publicerades 8 Sep 2023
Facilities great, all amenities were there, great stay! Thought near beach, but very near with all attraction.
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Gästanvändare
Superior-villa
Bodde på Feb 2024
Par
1 recension
3.5/5
Publicerades 22 Feb 2024
The hotel is a good place to escape without feeling like you’re away from civilisation. It has a homely feel. Breakfast was good, and the rooms spacious and comfortable. To eat out will require a car and the restaurants on the river are well worth a visit.
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Gästanvändare
Superior Tvilling Chalet
Bodde på Jun 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 1 Jul 2023
The trip was really good..really enjoyed the stay..the food is good and will stay for my next trip with my family
Översätt
Svar från boendet: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.