GRIDS Premium Hotel Kumamoto

I have never stayed at a Japanese hotel that did not provide bottled water and when I asked, I was told to boil the tap water in the room! Room was really dusty and I kept sneezing until I cleaned the picture frame and headboard. The lighting situation that other reviewers commented about hasn't improved. The problem is they're using the wrong type of bulbs with narrow beam angles so there's dark corners everywhere not helped by the dark walls in the room and the hotel corridors look like a tomb. Whoever designed the lights doesn't know what they're doing. The only good things - good water pressure in the shower and across the road from the famous tonkatsu place. Overall this hotel is poor value for money, you can get similar hotels with better lighting and free bottled water nearby. I do NOT recommend this hotel.

A lovely little hotel just a few minutes’ walk from the Sakuramachi bus station. Very convenient for getting to the Aso volcano by high speed bus. The station is inside a big mall and you can do most of your shopping there too. The hotel itself was comfy, and I got to do my laundry there which was ace.

great location, easy to access, big mall distance away, located at happening area

Location is good. Space is enough.

The hotel is very modern and is in great condition. The staff are very friendly and the rooms are spacious by Japan standards. The design is clean and very contemporary. Just around the corner from the walking street and new shopping mall and bus station. A few stations from the main train station on the tram. Highly recommended.

Cozy stay, value of money