Cholaa Dynasty - A Bergamont Hotel

A good hotel but can improve on breakfast and their wifi is bad n network prob

We stayed in Cholaa Dynasty, Kumbakonam for 2 nights considering the proximity to the temples were supposed to visit. A decent hotel, but they need a professional management to take care of their customer requirements. Pros: - Decent property with greenery around and very close to the highway without any traffic noise - Clean and spacious AC room with balcony - Clean bed and bed sheets Cons: - We couldn’t find any decent restaurants on the way from Tiruvannamalai to Kumbakonam. We checked into the hotel late in the afternoon without having lunch on that dat. After a long drive and we were really hungry. After checking we were informed by the front-desk that their restaurant is open for in room dining only. But when we called their restaurant over phone and tried to order for food, we were surprised to note that they close their kitchen from 3pm till 7pm in the evening and only few snacks with coffee / team would be made available only after 5:30pm. There was major communication problem between the front desk and the in-house restaurant. No other restaurants are available nearby. We were really tired to drive again to some other restaurant and were compelled to wait till 5:50pm to get some pakodas with coffee. Restaurant guy assured that they will take care of our dinner order after our visits to nearby temples. We came back to that hotel after temple visits at 7:45pm and ordered few south Indian dishes. The attendants were walking up and down but didn’t bring ordered food even after 45mins. After repeated reminders they brought the ordered food after one hour! You can have food in their restaurant only if you have plenty of time and you are not hungry. They had good breakfast spread in the morning, but dosa was horrible. I didn’t expect undone dosa in Kumbakonam! They have good restaurant staff, but I think they don't have a proper system in place for preparing the ordered food within a specified time! - They have a party area in the garden behind the hotel, very close to the rooms. They had some party organized in the evening from 6pm onwards with loud music. The loud music went on till late night without stop and we were told to adjust since the party was going on. We wanted to leave the hotel early in the morning to other temples, but it got delayed due to loud music which caused disturbed sleep in the night. Don’t ever take the rooms in the backside of the hotel, which is close to party area. - Very low water pressure in the bathroom shower. You need extra time to take bath. - Towels are not clean. - They will clean the room only on request even if you are staying for more than one night.

We came here as a family from Cleveland for a pilgrimage visit. Due to our arrival on Christmas, all nearby hotels and resorts were booked, leaving us with no choice but to stay here, by paying a high price of Rupees 12000 for 2 rooms. As we checked in, only one of our rooms was ready, so we moved in to relax and have coffee by the time the other one was ready. There was an event being held that day and it began with loud noise and music, for sure the songs were sung well but it felt like torture for someone who's been traveling for more than 30 hours. We decided to visit the city and see the temple nearby and have dinner, so the event would be over by the time we got back. Unfortunately, it got louder and worse when we were back. As someone visiting for the sole purpose of visiting the temples and having a darshan in the morning, it is highly important to sleep early and wake up early to go see God, With this noise, it was impossible to sleep and totally spoilt our whole vacation. I don't think I would be coming back here again even if it was last option or recommend anyone I know to come here. ABSOLUTELY THE WORST EXPERIENCE EVER!!!