JEN Kunming by Shangri-La recensioner

Svar från boendet: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the hospitality and the thoughtful gesture of receiving mooncakes during your stay with us during the Mid-Autumn Festival. It's always a pleasure to make our guests feel at home, especially during such festive occasions.We are also thrilled to know that you appreciated the variety of choices available at our breakfast buffet. We strive to cater to diverse tastes and preferences, ensuring that every guest has a delightful start to their day.Your commendation means a great deal to us, and we are glad that you found our hotel to be nice. We hope to welcome you back soon and provide you with an even more memorable experience.Once again, thank you for choosing JEN Kunming. We look forward to serving you in the future.

Svar från boendet: Dear Guest, Thank you for your wonderful review! Ideally located in the city's dynamic CBD, the hotel benefits from an unrivaled location with direct access to Metro Line 3. Whether you prefer walking or taking the subway, you can easily set out to explore this vibrant and colorful Spring City.We're glad to hear that you enjoyed the cleanliness, comfortable bed. Your satisfaction is our top priority. Looking forward to welcoming you back soon!

Svar från boendet: Dear valued guest,Thank you for taking the time to share your positive experience at JEN Kunming. We are delighted to hear that our customer service and concierge services met your expectations.We appreciate your kind words about our transportation arrangements, including the Didi ride service from the hotel to Kunming Railway Station. It is always our pleasure to assist our guests with their travel needs and ensure a comfortable and convenient journey.We are also thrilled to learn that you enjoyed our breakfast offerings. Our team strives to provide a diverse and abundant selection of food options to cater to various tastes and preferences.Once again, thank you for choosing JEN Kunming by Shangri-La as your preferred accommodation during your stay in Kunming. Your feedback is highly valuable to us, and we look forward to welcoming you back in the future.Warm regards,Management Team of Kunming JEN Hotel

Svar från boendet: Dear Valued Guest,Thank you for choosing Kunming JEN Hotel and for taking the time to share your feedback. We value your input as it helps us improve.We regret that your recent experience fell short of your expectations. Please accept our sincere apologies for any inconvenience this may have caused. We are committed to raising the service standards of our bellboys and staff by enhancing their awareness through rigorous training.Rest assured that this incident is not reflective of our usual service quality. We hope to have the opportunity to welcome you back soon and demonstrate our commitment to excellence with improved services.Warm regards,Cliff Tan [General Manager]Kunming JEN Hotel

Svar från boendet: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our hospitality. It's guests like you who make our day. We look forward to welcoming you back soon.Best regards,JEN Kunming Team

Svar från boendet: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our hospitality. It's guests like you who make our day. We look forward to welcoming you back soon.Best regards,JEN Kunming Team

Svar från boendet: Dear Valued Guest,Thank you for your wonderful review and for sharing your experience at JEN Kunming. We're delighted to hear that our hotel exceeded your expectations with its blend of comfort, luxury, and affordability.We're pleased you enjoyed the firmness of our beds and found our mid-sized rooms spacious and comfortable. It's great to know that Lily Rui provided an exceptional welcome. Your kind words will be shared with her.Your desire to give more than 5 stars is truly appreciated and motivates us to keep striving for excellence. We look forward to welcoming you back soon.Thank you again for choosing JEN Kunming.Warmest regards,Cliff TanGeneral ManagerJEN Kunming

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at JEN Kunming. We are delighted to hear that you had a great stay and found our Front Desk, F&B, and staff at the swimming pool & gym to be very helpful. It was our pleasure to accommodate your request for Halal foods, and we are glad that it added to your enjoyment of your stay.We appreciate your kind words about the accessibility of our hotel for transportation, and we are thrilled that you have chosen to book with us again for your return journey to Kunming. Your loyalty and support mean a lot to us.Thank you once again for your feedback, and we look forward to welcoming you back soon.Best regards,

Svar från boendet: Dear Valued Guest,Thank you for your glowing review! We are delighted to hear that you enjoyed our prime location next to the convenient Line 3 of the MTR, making it easy for you to explore the city. We strive for excellence in everything we do, and it's heartening to know that our newly renovated hotel and impeccable service met your expectations.Your appreciation of our reasonable pricing is especially gratifying, as we aim to provide unparalleled value without compromising on quality. We look forward to welcoming you back to JEN Kunming soon, where we will continue to exceed your expectations and create memorable experiences for you and your loved ones.Once again, thank you for choosing JEN Kunming. We hope to see you again very soon!Warmest regards,Cliff TanManagement, JEN Kunming

Svar från boendet: Thank you for your wonderful review and for choosing to stay with us at JEN Kunming. We are delighted to hear that our staff's helpfulness, patience, and warm smiles have contributed to making your experience enjoyable.Best regards, Cliff Tan General Manager JEN KunmingWe pride ourselves on efficient check-in processes and are glad we could assist in retrieving your Shangri-La Circle membership. It is satisfying to know that you appreciated the quality and variety of our food offerings.Our commitment to maintaining clean and modern rooms with high-tech facilities is evidently met based on your feedback. Additionally, we are grateful for your commendation of our concierge team's proactive service, particularly their assistance with taxi arrangements.Your decision to cancel another booking to return to us is a testament to the hard work and passion of our staff. We continually strive to enhance our services, especially in preparing for international visitors, and will certainly consider your suggestion regarding additional training for our team members.Thank you once again for your support, and we look forward to welcoming you back to JEN Kunming after your tour to Dali.

Svar från boendet: 酒店回覆內容：尊敬的賓客，您好，感謝您對昆明JEN酒店的肯定。昆明JEN酒店位於城市CBD核心區域，與地鐵3號線無縫銜接，地理位置優越，步行或乘坐地鐵即可輕鬆開啟城市漫遊之旅，探索多彩活力的春城。您所反應的關於早餐的意見，酒店已經交接給餐飲部門，我們會繼續努力提升食品質量和服務水準，以確保每位客人都能享受到滿意的用餐體驗。香格里拉一直秉承發自內心的待客之道，為客人提供賓至如歸的服務與便捷的設施，您的滿意是我們最大的動力，期待您的再次光臨

Svar från boendet: Thank you for your kind words about Kunming JEN Hotel.Ideally located in the city's dynamic CBD, the hotel benefits from an unrivaled location with direct access to Metro Line 3. Whether you prefer walking or taking the subway, you can easily set out to explore this vibrant and colorful Spring City.The OpenHouse Restaurant offers a blend of Asian and Yunnan-inspired flavors, along with a range of delightful experiences for you to discover. Savor authentic local breakfasts, enjoy leisurely afternoon tea sessions, or indulge in unique and flavorful creative cuisine for a treat to your taste buds.As for the Spa and Fitness club, banquet Ballroom, and Chinese restaurant that you're looking forward to, we are actively preparing them and aiming to provide you with a more comprehensive and perfect service experience. Once everything is ready, we sincerely hope you will return to enjoy our thoughtfully crafted comfort and convenience.We always adheres to the principle of heartfelt hospitality, striving to offer every guest homelike services and amenities. Your satisfaction is our utmost pursuit and motivation. We look forward to welcoming you back soon and creating more wonderful moments together.Cliff Tan [General Manager] Kunming JEN Hotel

Svar från boendet: Dear Valued Guest,Thank you for your glowing review! We are delighted to hear that you enjoyed our prime location next to the convenient Line 3 of the MTR, making it easy for you to explore the city. We strive for excellence in everything we do, and it's heartening to know that our newly renovated hotel and impeccable service met your expectations.Your appreciation of our reasonable pricing is especially gratifying, as we aim to provide unparalleled value without compromising on quality. We look forward to welcoming you back to JEN Kunming soon, where we will continue to exceed your expectations and create memorable experiences for you and your loved ones.Once again, thank you for choosing JEN Kunming. We hope to see you again very soon!Warmest regards,Cliff TanManagement, JEN Kunming

Svar från boendet: Dear Valued Guest,Thank you for choosing JEN Kunming and for your positive feedback on our concierge service and dining options. At Shangri-La, we are committed to providing heartfelt hospitality and convenient facilities that offer a homelike experience. Your satisfaction is our greatest motivation!We appreciate your support and attention to our hotel. We look forward to your return visit and will continue to enhance our services to ensure a comfortable and satisfying stay.Warm regards, Vicky