Grand Hyatt Kunming

Really enjoyed our stay at Grand Hyatt Kunming, and the room looks luxurious, very clean comfy bed and room, and we were given a nice welcome plate of grapes on our arrival. But I felt the pillows could be more comfortable as it was quite thin. The staff at Grand Hyatt were also very nice and prompt in their service. When we rang the room service, the staff were very fast in meeting our requests. From the front service desk, to the bellman, and the staffs that delivered water to our room, they were all very polite and helpful and made our stay a pleasant one. A special shoutout to Nancy at the front desk for her great, friendly attitude, and going above and beyond in her service during our stay. Will definitely recommend Grand Hyatt Kunming!

An excellent hotel, centrally located with ready access to good food, shopping and sight seeing area. Restaurant staffs are exceptionally attentive to our dietary preferences and gave good suggestions. Roast duck, pine cone fish and in season hairy crab is a must try. Breakfast buffet gives a colorful and satisfying selection of local and international fare. A lovely way to round up or Yunan family trip.

Grand Hyatt, Kunming is very new about 3months old. The room is spacious and has fantastic showers and bath tub. Lighting is slightly on the dimmer. The hotel is connected to a swanky high end mall on the 3rd floor (10am to 10pm). Very convenient access. Superb service from the front desk to the Chinese restaurant. We wish to thank Bianca for her promptness in addressing our needs and questions relating to the hotel and Kunming highlights. Amy from the Yun Xiang Restaurant is also very helpful.

Very nice experience . Great room , service exceptionnel ! They speak English, a mention for Rocky in the restaurant and also for Alina at the reception . They have me a late check out, the food is delicious , the Gym is very big also the pool and I had a great massage . And for shopping there is a direct way to a large mall !

A great hotel next to the metro. The staff were friendly, especially to my small son. The breakfasts were very good, especially the bacon (says my son), though there could have been a bit more choice. Hotel room was clean and modern.

My definition of luxury, this brand new hotel strikes the perfect balance of elegance and simplicity as art deco style. Bath Rooms are tastefully decorated with all the high quality amenities. You'd come to expect from a 5+ star hotel including automatic black out curtains and one touch lighting control. The restaurant/breakfast area was outstanding. The breakfast was one of the best I experienced with a selection not found in any other 5 star hotel. Staff was super friendly and helpful. From the moment we booked the room we were greeted with the most friendly staff. Emily and Wan (in the Front desk/Concierge ) gave us a smooth check in, and provided us with a great dining guide that we wanted to explore. They are exceptional! I would highly recommend and will definitely go back for these stellar services and amenities.