Haitian Hotel

Location is very near to tangzixiang, super convenient with many shops nearby. Hotel lobby was big and spacious. The room is also quite spacious and does not have any smell of smoke, the only issue is the lighting inside the room is insufficient, many corners are very dark especially during the night time. Staff was very helpful and polite. Highly recommended to stay if you stay near tangzixiang.

Overall, our stay is average as the hotel is very dated and desperately needs to be upgraded and change of old-fashioned/stained furniture. The breakfast is the same every day. Not much variety. The restaurant staff are not helpful and show no interest in their jobs. Definitely need more training. The only reason that means the hotel proud of in our case is this super attentive, ever friendly, service beyond the heart, assistant lobby manager Ms Gao Jian Qiong. She greeted us every time we arrived at the hotel with her cheerful smile and was very patient listening to our concerns as we were travelling with our 82-year-old elderly mother who required wheelchairs. When the unfrienfly counter receptionists were not willing to help us make a local call to the airlines, Ms Gao and her assistant came forward to assist us voluntarily. She even extended her help by following up with the airlines and updated us on our wheelchairs requests status and etc. Her service rendered to us has shown beyond the professionalism in the service industry. She really shows the meaning of service from the heart. Kudos and well done Ms Gao. Our family is very thankful for your help during our stay in Kunming.

Excelent hotel near public transport

Perfect location - 1 min to Airport Metro Line 6. Well equiped room. Good breakfast. Welcome fruit and milk are provided. Room is big and comfortabke. Worth the price.

We are a couple. We like the hotel for its location, which is right next to the subway station and it is direct access to the airport. The room is clean and spacious. We ordered online and they got dropped off at the concierge on the ground floor. Overall, it is a competent hotel. One key reminder : most of the rooms are smoking room. If you are super sensitive to smoke smell, you may want to request specifically when you book (Next to the hotel, it is a tobacco company. I am sure they book this hotel a lot).

Very good location . Very near to mrt and can go to everywhere easily including airport . Staffs are very helpful and professional .