Mercure Kunshan High-tech Vientiane Hui Hotel

Whenever we visit our friends in Kunshan we stay at this hotel. It is conveniently located with nearby malls and shops one can easily visit. The staff is always friendly and helpful. Having previously stayed in Kunshan, this hotel provides a perfect place for my son and I to stay at when we visit. The hotel rooms are always neat, and there are enough amenities provided daily. This is our second stay this year, and we already plan to come in September again. I am looking forward to our next visit😊👍

This was our second trip in 3 months. The staff at the reception when signing us in and clarifying our passports were quiet rude this time. They were confused and kept insisting our passports were expired. They kept saying silly things in Chinese assuming we didn't understand. I am living in china for 6 Years and last time I have been home was Feb 2023. They kept reading this date and saying it was wrong even though it clearly shows I entered china again after a holiday on the date. Despite this we still enjoyed the stay. I must applaud the staff at breakfast. They were friendly at all times and spoke English quite well. Always smiling unlike those ladies at the reception. We wanted to book in again in two weeks but may re think this.

Plenty of food options nearby. Friendly staff, fast check in.

I took the train from Shanghai to Kunshan. Need to take a taxi which is cheap to the hotel from the train station (about 12-15 minutes). The hotel room is very spacious, the toilet is very nice and clean with a heated toilet seat. The breakfast choices is alright. The hotel is about 5-10 min walk to a shop center. There is a convenience store (Family Mart) beside the hotel thus you can get snacks, coffee and drinks easily. Overall I had a good experience staying here, will definitely consider staying in Mercure Kunshan again if I were to have business here.

The bed was very comfortable, and the stay was definitely price-worthy. However, the cleanliness of the common areas left much to be desired. The hallway and elevator were not well-maintained, which was disappointing. Overall, the room itself was good, but the cleanliness of the shared spaces could be improved.

great location , clean , good food