Gästanvändare
30 juni 2024
Stayed with mum and sister, initially allocated a floor on top floor, walking into the room, it felt as I’m staying in a Finnish sauna instead of a hotel room. When inquiring for a fan, none available. After some time, luckily they found a room on the ground floor which was just about bearable. (Another party had the same issue, but with their meeting room for a conference the following day) The lady in reception on the next morning treated me like I was a nuisance and rolled eyes when asking for an extra bed to be set up (confirmed prior to arrival). Last morning asked for ice from restaurant, got questioned where I’m taking it to and why I need it. The only good things about the hotel are the complimentary breakfast selection and the spa facilities (although, they could man the bar and clean up the towels/glasses when inconsiderate people leave them) Overall, would visit the spa again but would definitely not stay in the hotel again.
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