Kamenoi Hotel Kusatsu Yubatake

Kamenoi Hotel Kusatsu Yubatake recensioner

Kamenoi Hotel Kusatsu Yubatake

Agatsumagun Kusatumachi Kusatsu 512-3, Kusatsu Town, Agatsuma District, Gunma Prefecture, 377-1711, JapanVisa hotellinformation
Kamenoi Hotel Kusatsu Yubatake
Kamenoi Hotel Kusatsu YubatakeKamenoi Hotel Kusatsu YubatakeKamenoi Hotel Kusatsu Yubatake
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Gästrecensioner

3.9/5
Bra
62 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.8
Service3.9
Renlighet3.9
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Alla recensioner(62)
Positiva recensioner(56)
Recensioner med foton/video(17)
Utmärkt vistelse!(20)
Utsökt buffé(13)
Utmärkt mat till middag(12)
Vänlig personal(9)
Utmärkt läge(6)
Negativa recensioner(6)
Poh Leng Pauline
Japansk standard B （10 Tatam） (rökfri)
Bodde på okt. 2024
Familj
12 recension
4.0/5
Mycket bra
Publicerades 1 dec. 2024
Spoiled for choice with the buffet breakfast and dinner, alongside 3 hot springs to use. However, our rooms were quite dusty, especially in the washroom bathtubs and around the toilet basin.
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose our hotel from among the many hotels available. We would also like to express our sincere gratitude for your valuable feedback.Were you satisfied with the food and hot springs?We take great care in cleaning our facilities, and we are truly sorry for the disappointment you experienced.In the future, we will be more thorough in inspecting and checking our facilities after cleaning.Thank you very much for taking the time to submit your review despite your busy schedule. We look forward to seeing you again.Kamenoi Hotel Kusatsu Yubatake
Vivienne.eeee
Japansk standard B （10 Tatam） (rökfri)
Bodde på jan. 2025
Par
9 recension
2.7/5
Publicerades 5 mars 2025
Saw a pack of chips n opened fridge when check in to our room. The staff apologised and change a room for us, but the room is obviously booked for a 3 people room with extra amenities. The service and management felt rather lacking. A trainee apologised again when we check out but no compensation was given. Will not visit again
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake.We apologize for the inconvenience caused, even though you chose us from a number of other hotels.We will once again issue a warning to the cleaning staff and all staff, and will provide thorough training to ensure this does not happen again in the future.We will take your comments into consideration and continue to work even harder, so we will make sure to make the most of this incident next time.Thank you very much for taking the time to post a review despite your busy schedule.Kamenoi Hotel Kusatsu Yubatake
Gästanvändare
Japansk standard B （10 Tatam） (rökfri)
Bodde på nov. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 14 jan. 2025
location is great. walkable to the center and you must try a outdoor onsen at the night. It's amazing.
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We are truly grateful that you chose our hotel from among the many hotels available.We are very pleased to receive your compliments on the location and open-air bath.All of our staff will continue to work hard to provide many customers with excitement and satisfaction.Thank you very much for taking the time to submit your review despite your busy schedule. We look forward to seeing you again.Kamenoi Hotel Kusatsu Yubatake
DFQ
Japansk Standard C （12 Tatam・lower floor） (Rökfritt)
Bodde på nov. 2024
Res med vänner
4 recension
4.2/5
Mycket bra
Publicerades 20 dec. 2024
Hotel location great, easy accessible to Kusatsu attractions.  Good breakfast buffet.  Dinner buffet ok.  
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We are truly grateful that you chose our hotel from among the many other hotels available.We are very happy to receive so many kind words. Words of praise for the food and staff will be a great encouragement to our staff, and we will continue to strive to provide service that allows our guests to take home great memories and small impressions. We are also very happy to hear that you enjoyed the Yubatake Alley, a shortcut to the Yubatake.Thank you very much for taking the time to submit your review despite your busy schedule. We look forward to seeing you again.Front Desk, Kamenoi Hotel Kusatsu Yubatake
Iris
Japansk standard B （10 Tatam） (rökfri)
Bodde på okt. 2024
Par
9 recension
5.0/5
Enastående
Publicerades 30 nov. 2024
Very nice hotel with helpful staff, yummy buffet for breakfast and dinner. A convenient short cut to yukatake. Highly recommended
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose us from among the many hotels available.We are very grateful that you enjoyed your stay at our hotel.Your appreciation of our staff and food is encouraging, and it makes us think, "I'll try harder."We will continue to grow every day, without being satisfied with the current situation, and will strive to create a hotel that will satisfy our customers the next time they meet us.Thank you very much for taking the time to submit your review despite your busy schedule. We look forward to seeing you again.Kamenoi Hotel Kusatsu Yubatake
Gästanvändare
Japansk standard B （10 Tatam） (rökfri)
Bodde på apr. 2024
Par
4 recension
3.7/5
Publicerades 4 juni 2024
Overall staying in this hotel was pleasant, and it was of great value considering the package had already included dinner and breakfast buffet. Regarding location, it was a bit far from the bus terminal by walking. It took us about 15 minutes, as the route by Google was not quite correct. The main entrance of the hotel was up on a slope, which was not as easy as we were carrying luggage. Remember to ask the front desk for the password of the back gate. It was a short cut route leading to the main shopping street and the Kusatsu Yubatake. The room was pleasant and clean, a bit too basic. There was only a socket near the tv wall, not close to the bed, which was a bit inconvenient. There was wide range of food in the buffet, with some interesting local dishes. Food was delicious. The hotel also offer free late night snack noodle, which worth trying too.
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose our hotel from among the many hotels available. We would also like to express our sincere gratitude for your valuable feedback.We hope you were able to relax during your stay. Regarding the issue with the power outlets that you mentioned, we are unable to address it right now, but we are happy to lend you an extension cord at the front desk, so please feel free to ask.We are relieved to hear that you found the food delicious.Thank you very much for taking the time to submit your review despite your busy schedule. We look forward to welcoming you back to Kusatsu.Kamenoi Hotel Kusatsu Yubatake
Travel bear around the world
Japansk standard B （10 Tatam） (rökfri)
Bodde på jan. 2024
Par
37 recension
5.0/5
Enastående
Publicerades 29 mars 2024
A bit far away from Bus station but the facilities are great! Both breakfast and dinner buffet are in Nice quality with the affordable price! Free ramen is available after hot spring ! Yummy
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. Thank you very much for choosing our hotel out of many hotels.I am very happy to read your compliments from your post. We will not be satisfied with the current situation and will continue to grow every day and strive to create a hotel that will satisfy our customers the next time they visit.Thank you very much for taking the time out of your busy schedule to send us your comment. We look forward to serving you again.Kamenoi Hotel Kusatsu Yubatake
Wylze
Japansk Standard D （14 Tatam・lågt våning） (Rökfritt)
Bodde på juni 2024
Familj
13 recension
1.0/5
Publicerades 24 juli 2024
Very bad experience, from check in till check out (except F&B staff). Some staff from the front desk were not polite and gave us a long face. Besides, the room was dirty, and the air-con was malfunctioned. Have asked for a fan and an air purifier in order to keep the room temperature at an acceptable level! The view was bad too!!!!!
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake.We are very sorry that we were unable to meet your expectations, even though you chose us from many other hotels. We also apologize for the unpleasant experience you experienced with our staff and the room. We will continue to strive to provide guidance in customer service so that we can put the customer first and serve with a smile, no matter what the situation. We will thoroughly inspect the rooms daily to prevent any problems from occurring in advance. Regarding the view, depending on the room type, rooms on the lower floors may not have a good view.Thank you very much for taking the time to send us your valuable feedback despite your busy schedule.Kamenoi Hotel Kusatsu Yubatake
Selyne
Japansk Standard B （10 Tatam・nedre våning） (Icke-rökare)
Bodde på nov. 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 7 jan. 2024
Love the place!! Food provided is buffet, has a pretty wide spread, allowing us to try all the Kusatsu specialities in one place~~ love the onsen pools as well, thank you for the wonderful memories!
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. Thank you very much for choosing our hotel out of many hotels.We are very happy to hear that you enjoyed the hot springs and meals. We are glad to hear that you enjoyed Kusatsu Onsen and liked it. We will continue to do our best to help you leave wonderful memories in Kusatsu.Thank you very much for taking the time out of your busy schedule to send us your comment.Kamenoi Hotel Kusatsu Yubatake Front
PaulyMallee
Japansk standard B （10 Tatam） (rökfri)
Bodde på feb. 2025
Par
5 recension
4.0/5
Mycket bra
Publicerades 6 mars 2025
Food is great tempura and beef steak
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose our hotel from among the many hotels available.We are very pleased to hear that the food was delicious, especially the tempura and beef steak.We hope that your stay in Kusatsu was truly relaxing and healing, and that it gave you energy to start the next day.Thank you very much for taking the time to post a review despite your busy schedule.Kamenoi Hotel Kusatsu Yubatake
Anonym användare
Japansk standard B （10 Tatam） (rökfri)
Bodde på nov. 2023
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 28 dec. 2023
nice big room and good staff services nice breakfast and dinner
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. Thank you very much for choosing our hotel out of many hotels.All of our staff are very happy to read your comments, which shows that you were satisfied with your stay. We will continue to aim to be a hotel that constantly evolves for our customers, without being complacent about the current situation.Thank you very much for taking the time out of your busy schedule to send us your comment.Kamenoi Hotel Kusatsu Yubatake Front
When A Travel
Japansk Standard D （14 Tatam・lågt våning） (Rökfritt)
Bodde på mars 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 10 juli 2024
Room is quite small. But the facility is very good especially the onsen.
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose our hotel from among the many hotels available.We are very happy to hear that you enjoyed our three hot springs. We have a variety of room sizes, so we would appreciate it if you could confirm the room type at the time of booking.Thank you very much for taking the time to post your review despite your busy schedule. We look forward to seeing you again.Kamenoi Hotel Kusatsu Yubatake
Gästanvändare
Japansk Standard B （10 Tatam・nedre våning） (Icke-rökare)
Bodde på nov. 2023
Familj
5 recension
4.7/5
Otroligt
Publicerades 29 dec. 2023
Near to Yubatake and also the shopping street - the hotel concierge will give you the shortcut to yubatake once you have check in which makes the route easy. The buffet spread for dinner and breakfast is good. Ramen as supper is added benefit ! They are also sister hotels with Daitokan and Kusatsu Onsen Hotel , and guests can use the onsen in the respectives hotel :) , but need to catch the timing
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. Thank you very much for choosing our hotel out of many hotels.We are very happy to see that you enjoyed your stay with us. We are honored to receive your compliments about our meal and to see that you were satisfied with it. It looks like you enjoyed Kusatsu Onsen as well. We will continue to work hard to further improve our hotel, aiming to be a hotel where everyone can feel truly glad to have stayed at our hotel.Thank you very much for taking the time out of your busy schedule to send us your comment.Kamenoi Hotel Kusatsu Yubatake Front
Gästanvändare
Japansk standard B （10 Tatam） (rökfri)
Bodde på nov. 2024
Familj
2 recension
3.5/5
Publicerades 16 jan. 2025
Room is small
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We sincerely appreciate that you chose our hotel from the many hotels available.However, we regret that you found the room to be small.Our facility has a limited number of room types, ranging from 6 tatami mats to 14 tatami mats, so you can choose the room type based on your needs.We would also appreciate your understanding that the room may feel small depending on the number of people in it.Thank you very much for taking the time to share your valuable feedback with us despite your busy schedule.Kamenoi Hotel Kusatsu Yubatake
Gästanvändare
Japansk Standard C （12 Tatam・lower floor） (Rökfritt)
Bodde på maj 2024
Familj
1 recension
3.7/5
Publicerades 11 juni 2024
We had good time.
Översätt
Svar från boendet: Thank you very much for staying at Kamenoi Hotel Kusatsu Yubatake. We are sincerely grateful that you chose our hotel from among the many hotels available.As you can see from your post, we are incredibly pleased that you had a great time. We will continue to strive to provide even more satisfying service so that we will be a hotel that many customers will choose in the future.Thank you very much for taking the time to submit your post despite your busy schedule.Kamenoi Hotel Kusatsu Yubatake