Tiki Beach Resort

When we arrived at the resort, everything seemed fine apart from the fact that there was some garbage left from the previous clients. Later that evening we saw a rat running on the top beam of the room. We then discovered rat poison in every corner of the room. We were travelling with our two-year-old daughter who could have easily put the poison in her mouth, thank god we found it before she did. This also showed that the resort knew that there was a problem with a rat. This was late in the evening and after speaking to management, they said they would solve the issue in the morning. We slept in the room were the rat was, hoping it doesn’t come back. In the morning we found our daughter's pacifier bitten off by the rat. When we told management they offered us another room, which we stayed in till the end of our stay. The next day we received a notification from *********** that the property had cancelled our booking and marked us as a no-show so that we won't be able to review this property. After speaking to *********** and showing them proof that we stayed at this property we were granted access to review. On the last day which was the only time we decided to have breakfast (As on the other days we had excursions early in the morning) I got very sick due to food poisoning. Later on in the evening my family ordered Pasta Bolognese and Pizza Margherita from the resort ( As I was in bed barely able to move) , The cheese on top of the pasta and the melted cheese on the pizza were both moulded this is when we confirmed that the food poisoning was from the resort . We highly do NOT recommend this property!

The grounds here are very beautiful. The aesthetics of the villas are beautiful and the foliage is well taken care of. The beach is big and not crowded. There is an onsite restaurant that is easy to get in and eat. The food is usually good. We did end up leaving multiple times to get food at places down the road for a larger selection. I didn’t give 5 stars because the rooms could have been a bit cleaner. The shower stalls needed a deep cleaning badly. There were always lizards or bugs in there but in a tropical place, it’s hard to keep those away. We had to turn the bathroom sink on hot water to get hot water in the shower. It didn’t make sense but it worked. Sometimes the water would never get hot though. The bed was hard as a rock. There were about 16 beach loungers but only about 6 pads to go on them so many of them couldn’t be comfortably used since they were made from woven rope. Our flight was delayed and some came in much later than planned. The night guy was going to put us in a twin suite even though that’s not what we paid for and said he would move us in the morning. As we were just going to do it and started taking our things in the room, the owner stopped us and put us in the correct room so we appreciated that. The price is nice. The staff were very nice. The chef was social and nice along with the owner. You can tell they were trying to improve everything they were doing.

“Terrible Experience – Unprofessional and Dishonest!” Our group of 16 booked this hotel in June 2024 for a New Year stay, looking forward to ringing in 2025 together. Imagine our shock and frustration when, in the first week of December—just 20 days before our trip—the hotel abruptly canceled our reservations, citing a “fire on the property.” What’s worse? Members of our group found the same property still available online at TRIPLE the price! It’s clear this wasn’t about a fire but a blatant attempt to cash in on the peak holiday demand. We have yet to receive a refund, and now the hotel has become completely unresponsive. With New Year’s around the corner, accommodations on the island are nearly impossible to find, leaving 16 of us stranded in a foreign country due to this hotel’s unprofessionalism and dishonesty. This kind of behavior is unacceptable—be wary before booking here. If they can do this to us, they can do it to anyone. Avoid at all costs! The people managing the property tarnish places like Zanzibar

Fantastic cabana/family room. Very relax and warm environment. Sleeping with the sound of the sea, experiencing walking on the reef during the low tide in the morning, besides visiting a walking distance school, were unfortunately amazing moments!

Disappointed with the staff.After my partner got food poisoning in the hotel restaurant. We decided to leave the hotel. They have told us countless lies after still waiting for a refund from the hotel. The room we stayed in had problems too. Not recommend the hotel to stay at all.

Good: Nice looking room (suite in a new building) and hotel area, lots of beautiful plants and small animals, decent beach and swimming pool; free upgrade from bungalow to a suite on low season; strong feeling of security - protected entrance, every driver picking up guests has to sign in guest book; worker present during taxi price negotiation to ensure we will not be scammed; helpful reception lady and one guy at the bar (only ones speaking good english); also very nice and helpful worker of local travel agency Flash Tour present in the hotel Bad: Food in every possible way! In low season only a la carte but with very limited options: no avocado, no beef, no shrimp/prawns, no skewers. Mostly boring european-like cuisine availlable. Breakfast on first day - almost empty and unapetizing „buffet”. On the next days - only omelette/eggs and bread. NOTHING more! Lunch and dinner - very limited options and most of them not tasty. Quality of the ingredients was poor, most dishes tasteless and /or oily. The bar made us cocktails with no alcohol and OPENLY tested if we noticed - this happened a few times. This is straight up fraud! Another problem: rain. Of course in the rain season it rains, but water completely flooded the hotel (even 20cm of water on the walkways outside) and got into our room almost every day (1 meter wide puddle in the middle of the room) due to faulty construction. Also, the hotel has its own merchant selling souvenirs. He was intrusive and made inapropriate comments to white female guest! A lot of staff (3-6 people at the bar, 2 at the restaurant, 2-3 kitchen, 2 reception + a lot of maintenance staff) but despite of that - very slow and incomplete service, poor english. On the last day of our stay - suddenly the waitresses started to be intrusively polite and openly ask for tips. Overall feeling: we were treated like money piggies, not interesting if we don’t tip. This applies to the locals in general. Sadly, the people here behave desperately and intrusively to get money and often try to scam you with double prices in shops or taxi. You can’t have a peaceful walk on the beach or chill on the sunbeds without being constantly interrupted by someone trying to sell you something. The nature of the Zanzibar island is beautiful but we left exhausted by all the intrusive interactions and feeling abused by the local people.