Gästanvändare
21 januari 2025
I stayed at this hotel with my family in a 3-bedroom apartment in January 2025. Our apartment was one of the most beautiful and well-appointed holiday apartments we have ever stayed in, with curved glass, panoramic windows facing out onto the ski slopes, and beautiful finishings. By way of room amenities, you can expect (at least in the 3-bedroom apartment we stayed in): European laundry with washer and separate dryer; washing machine; iron and ironing board; drying off area in the entry (not a drying room as such); oven, stove top, microwave, pantry, tea and coffee-making facilities and daily housekeeping. Property amenities included a communal laundry facility (which makes me think that not all rooms have a Euro laundry); ice machine area; ski valet; deli/cafe/wine merchant; on-site ski shop (higher-end fashion orientated); on-site restaurant (Kumo); onsen (women’s and men’s public plus also some private onsens). The windows and property in general is fastidiously cleaned, something of a rarity in ski towns (at least in my somewhat limited experience). The location can’t be faulted and as advertised, the property is ski-in and ski-out. We couldn’t get ski lessons in Hirafu though, so my kids and husband took the shuttle around the corner to Hanazono (20-25; gets very crowded at peak times) for their lessons (husband also had a private lesson over there). Hanazono is lovely and connects to a ski route that comes back down to Hirafu and Skye anyway (so you could take the shuttle and ski back for lunch, as my husband did). Also on the subject of location, it is a short 5 minute downhill stroll to a pharmacy/supermarket (on your left). It’s 10 minutes back up the hill. The staff were very courteous and well-trained. The food at Kumo was absolutely divine and I thought the sashimi was amazing. Breakfast gets busy at peak times and it’s a fend-for-yourself, find-your-own-table situation, which was a little frustrating at times, with many people dining alone at a table that could actually take four people. At Kumo, two of our drinks orders were lost and took over an hour to arrive. Would I recommend this hotel to a friend? 100% yes. It’s so beautiful, everything is such high-quality and the food and location are divine. I can’t imagine anybody being unhappy here!
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