Four Seasons Hotel Kuwait at Burj Alshaya

Four Seasons Hotel Kuwait at Burj Alshaya recensioner

Four Seasons Hotel Kuwait at Burj Alshaya

Al-Soor St, Mirqab, Kuwait, Al Asimah Governorate, 13008, KuwaitVisa hotellinformation
Four Seasons Hotel Kuwait at Burj Alshaya
Four Seasons Hotel Kuwait at Burj AlshayaFour Seasons Hotel Kuwait at Burj AlshayaFour Seasons Hotel Kuwait at Burj Alshaya
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

9.4/10
Otroligt
69 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.4
Renlighet9.5
Filtrera efter:
Sortera efter:
Alla recensioner(69)
Positiva recensioner(38)
Recensioner med foton/video(4)
Negativa recensioner(4)
ghada albader
Tvåbäddsrum Deluxe - Rökfritt
Bodde på sep. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 26 okt. 2024
We enjoyed our quick check-in, excellent facilities, and the proximity to Alshaheed Park for a walk. Unfortunately, the booking does not include breakfast (it costs KD 15, almost $50 per person, so it is expensive). Overall, we enjoyed our stay.
Översätt
ANIL KUWAR
Rum Deluxe med king size-säng - Rökfritt
Bodde på okt. 2023
Bokat för andra
2 recension
10.0/10
Enastående
Publicerades 23 dec. 2023
Very nice and very good service its a amazing experience please visit this hotel
Översätt
Razooq
Parkrum King Size-säng
Bodde på nov. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 2 jan. 2025
Just perfect
Översätt
Abrar Aloraifan
Rum Deluxe med king size-säng - Rökfritt
Bodde på jan. 2024
Familj
3 recension
8.5/10
Mycket bra
Publicerades 12 feb. 2024
The worst was concierge
Översätt
Gästanvändare
Tvåbäddsrum Deluxe - Rökfritt
Bodde på okt. 2024
Annat
8 recension
10.0/10
Enastående
Publicerades 21 nov. 2024
酒店房間温馨舒適,早餐豐富多樣,食材新鮮品質好,服務親切細緻,尤其是餐廳經理Mr.Bishoy 熱情好客,早餐時段,親切友好地巡桌,向客人推介特色美食。四季酒店的優質服務讓賓客享受到賓至如歸的奢華體驗。
Översätt
MASANORI KAUE
Rum Deluxe med king size-säng - Rökfritt
Bodde på dec. 2023
Ensamresenärer
11 recension
10.0/10
Enastående
Publicerades 3 jan. 2024
とりあえず必要なものは揃っている。インターネット(Wi-Fi)も早い。無料のデーツやお菓子も置いてある。
Översätt
602mick
Bodde på dec. 2024
Affärsresenärer
10.0/10
Enastående
Publicerades 26 jan. 2025
Brilliant Experience - The 4 Seasons experience is legendary but each time I stay it is amazing how they get the detail so right! I always consider that ‘Nobody is alive until you use their name!’ WOW 4 Seasons Kuwait… Amazing, from airport pick up, arrival with Leah to dinner with Singali at the Italian restaurant… Brilliant!
Översätt
Svar från boendet: Dear 602mick, It was wonderful having you visit the Four Seasons Hotel Kuwait at Burj Alshaya! Thank you for taking the time to share your valuable feedback regarding your recent stay. We are thrilled to hear that your experience with us was nothing short of amazing. It’s truly rewarding to know that every detail of your stay, from airport pickup to dining, exceeded your expectations. Lea and Sonali will be delighted to receive your kind words. We look forward to welcoming you back for another exceptional Four Seasons experience! Wishing you a wonderful day ahead. Sincere regards, Martin Kipping General Manager Four Seasons Hotel Kuwait at Burj Alshaya
Gästanvändare
Bodde på maj 2025
Annat
4.0/10
Publicerades 1 juni 2025
I had a terrible experience with the car service at Four Seasons Kuwait. It was honestly shocking for a hotel like this. • I booked a car through the hotel to go around the city. • The price was way too high for what I got. • The car was very dirty, inside and outside. Totally unacceptable. • The driver had a very bad smell, and it made the ride very uncomfortable. • This kind of service is a disgrace for a hotel that calls itself luxury. I feel like I was ripped off. The hotel should be ashamed of offering this kind of service. I do not recommend using their cars – it’s not worth the money at all.
Översätt
Gästanvändare
Bodde på apr. 2025
Affärsresenärer
10.0/10
Enastående
Publicerades 24 maj 2025
I got a call from a customer staying at the Four Seasons Hotel in Kuwait who needed their iPhone screen fixed. I went over personally, and honestly, the hotel was amazing—super clean, beautiful, and high-end.Great, MobiFix.kw – 9715 2795.
Översätt
noora a
Bodde på dec. 2024
Par
2.0/10
Publicerades 17 jan. 2025
It’s the worst hotel in Kuwait. Tonight they have a wedding at the 18 floor in a suite among guests rooms , a wedding with loudspeakers, music, and maids serving and chatting near our room . They have no respect for their guests , their lobby is small but they have many events every day the lobby is always backed, the entrance of the hotel is always blocked . They have no other entrance for the ballroom all from the same entrance. It’s our first and last.
Översätt
Svar från boendet: Dear nooraa2015, My apologies for the late reply. I am very sorry to know about your unpleasant experience with that we haven't met your expectations. I would like to thank you for taking time for sharing your valuable feedback with us and we appreciate it very much. We take every feedback seriously, please note that we are looking into this and we will do our utmost to enhance guests’ experience. I hope that you will give us another chance to turn your experience around and impress you on your future visit to our beautiful hotel. We look forward to welcoming you back at Four Seasons Hotel Kuwait at Burj Alshaya. Sincerely, Martin Kipping General Manager Four Seasons Hotel Kuwait at Burj Alshaya
Danilo H
Bodde på aug. 2024
Affärsresenärer
10.0/10
Enastående
Publicerades 23 sep. 2024
I am coming back for the third time for business to Kuwait and I have always been staying at the Four Seasons, which for me is the best address in town. Today I was checked-in and warmly welcomed back by the Assistant Hotel Manager Mr Mousa Andeutung - a fine young gentleman from Jordan - who was an excellent host. The hotel has all you need and the team is very helpful and warm. I highly recommend it.
Översätt
Svar från boendet: Dear daniloh707, It was wonderful having you visit the Four Seasons Hotel Kuwait at Burj Alshaya! Thank you for taking the time to share your valuable feedback regarding your recent stay. I am thrilled to welcome you back for the third time during your business trips to Kuwait. It’s always our pleasure to ensure your stay feels like a home away from home, and I am glad you consider Four Seasons the best address in town. I am pleased to hear about your positive experience with our staff, who you found helpful and warm, especially Mousa, who checked you in and gave you a warm welcome back. I will be sure to share your kind words with them, as it will encourage them to continue providing exemplary service. We certainly hope you will give us another opportunity to impress you even more on your next visit to our beautiful hotel. Wishing you a wonderful day ahead. Sincere regards, Martin Kipping General Manager Four Seasons Hotel Kuwait at Burj Alshaya
omazuz
Bodde på juni 2024
Familj
10.0/10
Enastående
Publicerades 15 juli 2024
We reserved a suite for my daughter wedding preparation which was in the hotel. The staff arranging and preparing for the wedding were amazing. Special thanks for mr Hani, Mrs Yosra, Mrs Reem and Mrs Salam who were very helpful. The suite was very spacious, clean with excellent room service. On the wedding day the bridal suite was very good. The service during the wedding was great and special thanks for Mrs Agnes and Mrs Glaiza. I think soon we will reserve again for weekend to relax.
Översätt
Svar från boendet: Dear omazuz, It was wonderful having you visit the Four Seasons Hotel Kuwait at Burj Alshaya! Thank you for taking the time to share your valuable feedback regarding your recent stay. I am delighted to hear that you had an amazing experience, found the suite spacious and clean, and appreciated the excellent room service. It’s heartening to know that our staff, especially Hani, Youssra, Reem, and Salam, provided exceptional service during this special occasion. I'm also glad to hear that the bridal suite met your expectations on the wedding day and that Agnes and Glaiza provided great service. Your positive feedback means a lot to us. We certainly hope you will give us another opportunity to impress you even more on your next visit to our beautiful hotel. Wishing you a wonderful day ahead. Sincere regards, Martin Kipping General Manager Four Seasons Hotel Kuwait at Burj Alshaya
Ahmed A
Bodde på apr. 2024
Par
2.0/10
Publicerades 12 maj 2024
Value of money i expected luxury service but i didn't like the food testin the break fast buffet also room size not feel welcome from staff specially reception team i requested late check out but they informed you should pay for that i will never back again
Översätt
Svar från boendet: Dear Ahmed A, My apologies for the late reply. I am very sorry to know about your unpleasant experience with that we haven't met your expectations. I would like to thank you for taking time for sharing your valuable feedback with us and we appreciate it very much. We take every feedback seriously, please note that we are looking into this and we will do our utmost to enhance guests’ experience. I would like you to know that I will personally look into this matter and should you wish to share the details with me personally, please do not hesitate to reach out to me. I would genuinely appreciate it, so we could follow up together on this. I have shared your feedback with the team. I hope that you will give us another chance to turn your experience around and impress you on your future visit to our beautiful hotel. We look forward to welcoming you back at Four Seasons Hotel Kuwait at Burj Alshaya. Sincerely, Martin Kipping General Manager Four Seasons Hotel Kuwait at Burj Alshaya
Rakesh G
Bodde på mars 2024
Affärsresenärer
10.0/10
Enastående
Publicerades 16 apr. 2024
I stay here first time.i am so happy with cleanliness .here is everything we can get if we need anything housekeeping provided. They clean the room nicely,cleaned toilet,they make nicely my bed especially Bikesh he cleaned my room very nicely thank you Bikesh for your service
Översätt
Svar från boendet: Dear 931rakeshg, It was wonderful having you visit Four Seasons Hotel Kuwait at Burj Alshaya! I am very happy to read your kind comments and to learn about the details you enjoyed the most, especially appreciating the room's cleanliness. I am particularly pleased to hear about your experience with housekeeping, especially Prabesh, for his excellent work in cleaning your toilet and room. Our hotel staff constantly strive to provide the most exceptional world class service to all who stay with us, and it seems that it has not gone unnoticed during your time here. I will be happy to share your kind comments and feedback with the team. We look forward to welcoming you back and impressing you even more upon your future visit. Sincere regards, Martin Kipping General Manager
sara_abdul1
Bodde på feb. 2024
Familj
10.0/10
Enastående
Publicerades 2 mars 2024
You know that feeling when you have a remarkable experience and you cant control it defiantly you want to repeat it. The stay in Four Seasons Kuwait, i want to thank the creative team behind this fabulous hard work. Thank you from the bill-boy and the receptionist till the team behind the scenes. Best regards from Dubai
Översätt
Svar från boendet: Dear sara_abdul1, It was wonderful having you visit Four Seasons Hotel Kuwait at Burj Alshaya! I am very happy to read your kind comments and learn about the details you enjoyed the most, especially that this was an unforgettable experience for you. I also appreciate your recognition of all the staff, both front-of-house and back-of-house employees, for their creativity and hard work. Our hotel staff constantly strive to provide the most exceptional world class service to all who stay with us, and it seems that it has not gone unnoticed during your time here. I will be happy to share your kind comments and feedback with the team. We look forward to welcoming you back and impressing you even more upon your future visit. Sincere regards, Martin Kipping General Manager