Kvareli Lake Resort

Hello ! My wife and I decided to go on vacation. This hotel has a beautiful environment, quiet and peaceful. But there was a big wedding that we were not informed about. Because of that there was noise all day and night. Instead of resting, we stayed up all night. Also, while sitting in the restaurant, we were denied that it was closed because of the wedding and they let us go back! so When we told all this to the manager, his answer was "sorry". just sorry ))) So i recommend to go in another beautiful place in georgia!!!

A perfect retreat to find serenity and rejuvenate. Stunning views and delicious food make it a must-visit destination. Highly recommended for anyone seeking to escape the city's hustle and truly immerse themselves in nature's tranquility.

We just stayed at the Kvareli Resort Hotel. It’s in a beautiful location with a well-thought-out and nicely done design. The rooms are comfortable, with a lovely view of the lake and a little view of the valley. BUT! Horrendous service and average food. We waited so long to get our food, then they brought tea, and we waited for dessert for at least 20-30 minutes, so the tea got cold already. I had to remind them about orders all the time. Most staff barely spoke English, and the kitchen was very slow, even though only a few tables were busy at the European restaurant. A lot of staff was rude as well. We decided to chill on the sofas in the bar area when the waiter approached us. Instead of being polite and offering us anything, he rudely demanded that we not put our SHOELESS legs on the sofa since it was the “restaurant area.” They must improve their service, food, and kitchen speed before calling themselves a restaurant. The girl at the reception was also very condescending. After checking out, we had to stay longer at the hotel, and we asked if we could get a massage at the spa. She looked us dead in the eyes and said there were no free masseuses without even checking the timetable Overall, we were disappointed with our stay. Initially, we considered Kvarelli Lake as our wedding location, but obviously, we changed our minds. I don’t recommend anyone do their wedding there unless they want it ruined.

So rude staff, the manner of speaking to guests is absolutely unacceptable. definitely will never come back. Staff should have lots of hospitality trainings before contacting with guests. Otherwise management might lose lots of money.

The hotel gives a chance to their guests to enjoy the privacy at Kvareli Lake , however, unfortunately, during our stay we couldn’t find a chance to enjoy this privilege as the hotel offer chance for different to book all the lake’s space for their activities Also, we face difficulties to communicate with staff as there English not that much good

Words can bearly do justice to this gem! We spent 3 sunny days as a family of 4 loving the golden colours of the autumn leaves surrounding the hotel in its idyllic location at the end of the lake with extraordinary 270 degrees of breathtaking views. Large comfortable rooms and spacious balconies were well thought out with excellent facilities (fridge, Nespresso machine etc..) The spa complex was functional but well equipped with a super steam room, sauna and plunge pool. An infinity pool on the roof overlooking the lake was not heated, but an invigorating dip added to the feeling of wellbeing . We also enjoyed a superb hour long massages. And the food… oh my goodness. The breakfast buffet was a work of art almost too good to eat, but it didn’t stop us! Delicious homemade yoghurt and muesli, wonderful mushrooms cooked in tarragon… and the best eggs Benedict I have ever tasted, with a perfect freshly made hollendaise. Dinner was a learning experience of tasty and freshly cooked Georgian dishes- all exceptional. After all that food were grateful of the free bikes and pedalo! All the staff, without exception, were charming and helpful We can hardly bring ourselves to leave and will be back. One note- at the time of writing (October 2023) a new building is being constructed adjacent to the current hotel. It’s testimony to the wonder of the place that the construction noise didn’t detract too much, but if you are planning a visit soon, it’s worth being aware.