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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet5.0
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Cherlyn
SAKURA
Bodde på apr. 2023
Familj
1 recension
3.7/5
Publicerades 13 maj 2023
The location takes a while to be located though it is near to all the attractions. The instructions to locate the pin number to the lock is not clearly provided before check-in. I have to call the customer service when I was right infront of the guest house. The room is not sound proof and the outside lights reflect into the room. Hence, cant sleep well. Nobody is there to help check-in and check-out.
Översätt
Svar från boendet: Hi!Dear,we’re so sorry to bring you a not well experience🙏because you did not leave contact information, so there is no way to send you check-in instructions and passwords, the hotel is self-service check-in, there is no staff at the scene. If you have any questions, you can communicate through the dialog box of the platform, and we will give you a solution in time. Ctrip is also upgrading the service system. We hope we can communicate with you smoothly and provide you with better and more timely service. Thanks for your understanding❤️We look forward to your next visit🌈😊