Hotel the Mitsui Kyoto, a Luxury Collection Hotel & Spa

We loved our stay at Hotel the Mitsui. Super nice and zen design . Absolutely adore their lobby area, which I think is designed by Andre Fu. Always drawn into his work somehow. Breakfast food was okay, but the view really made up everything l. Super relaxing & beautiful Service was great. Most of them were able to speak English proficiently. There’s a thermal spring at their basement, which you have to call the reception before you go to ensure there’s enough space. Everything was well prepared, including swimwear, disposable underpants, towels, water, etc. Since they control the # of people, everyone has their own space and it still feels very private. Room is nice with many details. Love their huge selection of pillows available for guests. It’s not huge, but the space is well used. Location wise, I wouldn’t say it’s the most convenient, but if you take a cab, everything is reachable in 20 mins max, so it’s not too bad. There are still good restaurants and touristy places to go that are in walkable distance, so it’s not middle of nowhere. Overall, fantastic experience which I will recommend for others!

Wonderful stay, the design/interior is confortable, breakfast is great, service is very good. The spa was also nice with the thermal bath. We really enjoyed also the shower in the bathroom. Japanese breakfast was also nice. Overall a good experience, we had a room facing the street which was not ideal, I would recommend to book a room facing the garden or the castle.

The hotel is very pretty, Andre Fu never fails to impress! Breakfast was nice with good variety to choose from, would be great if we can have a drink menu as well. The room was a bit small for 3 ladies and the bathroom is quite transparent. Would be great if switchable smart glass is used instead for the bathroom window for privacy. Despite the minor inconvenience, the bathtub is amazing and spacious. It’s perfect for couple. The thermal spring is clean and is usually not busy. The hotel provides swim suit for guests as it is a mixed pool. The service was smooth and the environment is very relaxing. The only thing we didn’t like about the spring was that there is no natural lights as it is located in the basement. Don’t miss out on the morning breathing session! Special shoutout to the concierge team as they very efficiently helped us with restaurant and workshops recommendation and bookings prior to our arrival. Taxis were arranged promptly every time. We had a really good time in Kyoto and we can’t wait to come back again!

Hotel Mitsui is a very new and well designed property. Stylish. Catering to overseas guests. Very good breakfast. Very good gym. Using the spa though, the Japanese soaking pool, is troublesome, so we didn’t. Amenities are first class.

Excellent service and beautiful hotel. Highly recommended

The most gorgeous hotel i’ve ever stayed at. it’s also an EXPERIENCE to stay at the hotel Mitsui because the used to be the residence of the Mitsui family. it was such a cool experience. from the moment you walk in to the moment you walk of out this property, you feel so welcomed and accommodated. There is welcome tea and snacks while they check you in, instead of you standing and waiting by the desk. everything just make sense and they really go above and beyond to make you feel like a valued guest. their garden and japanese breakfast is some of the most unforgettable sights i’ve seen. i love this place and highly recommend anyone to experience this once in their life.