DoubleTree by Hilton Kyoto Higashiyama

DoubleTree by Hilton Kyoto Higashiyama recensioner

DoubleTree by Hilton Kyoto Higashiyama

1-45 Honmachi Higashiyama-ku, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 6050981, JapanVisa hotellinformation
DoubleTree by Hilton Kyoto Higashiyama
DoubleTree by Hilton Kyoto HigashiyamaDoubleTree by Hilton Kyoto HigashiyamaDoubleTree by Hilton Kyoto Higashiyama
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Gästrecensioner

4.6/5
Utmärkt
319 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.5
Renlighet4.7
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Alla recensioner(319)
Positiva recensioner(303)
Recensioner med foton/video(94)
Lätt att ta sig runt(33)
Snygg design(21)
Nära tunnelbana(19)
Avslappnande spafaciliteter(17)
Genomsnittlig ljudisolering(16)
Utmärkt mat(12)
Vänlig personal i receptionen(11)
Praktiskt för shopping(9)
Negativa recensioner(16)
Wei Siang
Tvåbäddsrum Premium
Bodde på nov. 2024
Familj
7 recension
4.7/5
Otroligt
Publicerades 24 dec. 2024
Hotel overall good, I like the design. The counter staff, Ms Ly is very helpful, breakfast variety can be improve.
Översätt
Svar från boendet: Thank you for your feedback!We're delighted to hear that you enjoyed the overall design of our hotel and found our staff, especially Ms. Ly, to be helpful. We appreciate your suggestion regarding the breakfast variety and will certainly take it into consideration as we strive to enhance our guests' experience.We hope to welcome you back soon!
Gästanvändare
Den Guest Room King Bed
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 3 dec. 2024
Our stay at DoubleTree by Hilton Kyoto was truly memorable. The service was outstanding, with staff who were not only professional but also warm and attentive to every detail. The room was spacious, clean, and elegantly designed, reflecting the serene atmosphere of Kyoto. The hotel’s amenities were top-notch, and the welcome cookies added a delightful touch to the experience. Its location offered easy access to Kyoto’s cultural landmarks while still providing a peaceful retreat after a day of exploring. Highly recommend for a perfect balance of comfort and excellent service in Kyoto!
Översätt
Svar från boendet: Thank you for your kind review of your stay with us. We are delighted to hear that you had a truly memorable experience and that our service, amenities, and overall atmosphere exceeded your expectations. We hope you had a wonderful time exploring the cultural treasures of Kyoto, and we look forward to welcoming you back in the future.
Gästanvändare
Tvåbäddsrum
Bodde på okt. 2024
Annat
3 recension
1.7/5
Publicerades 24 nov. 2024
Significantly over-rated and over-priced. It is ironic that you stay in an International-chain hotel (under the Hilton Group) in Japan, you receive the US fast-food-style services, with standards a far cry from other leading Japanese local hospitality groups. We were allocated to a lower level room on Floor 2, literally in parallel to the pedestrian outside the window. So be prepared there will be no privacy if you don’t draw the curtain. Not to mention noises of traffic. I start to wonder why every time I book from Ctrip.com, I am always assigned to a lower-floor room wherever in Japan. Is it prejudice towards Chinese tourists? Or is C-Ctrip considered a 无良商家 that has been essentially blacklisted by Japanese hotels?
Översätt
Svar från boendet: Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the disappointing experience you had. It is clear that the room allocation and service quality did not meet your expectations.Please accept our sincere apologies for the inconvenience caused. We value your feedback, as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with a more satisfactory stay in the future.
Hannah
Den Guest Room King Bed
Bodde på sep. 2024
Par
13 recension
5.0/5
Enastående
Publicerades 22 okt. 2024
The hotel location is super convenient and very easily to get to anywhere. You can find 7-eleven etc supermarkets so easily.I will stay again this hotel next time.
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.We are very fortunate to be in such a great location - walking distance to everything you could possibly need & more.We look forward to welcoming you back to DoubleTree by Hilton Kyoto Higashiyama.
Gästanvändare
Den Guest Room King Bed
Bodde på dec. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 17 jan. 2025
Clean public bath.
Översätt
Svar från boendet: Thank you for your positive feedback! We are delighted to hear that you found our public bath clean. Maintaining a high standard of cleanliness is a top priority for us, and your appreciation motivates our team to keep up the good work. We hope to welcome you back soon for another relaxing experience!
Lewislw
Tvåbäddsrum Premium
Bodde på dec. 2024
Familj
31 recension
5.0/5
Enastående
Publicerades 6 feb. 2025
Good start with my first day trip in Kyoto , public parking near by, room was bigger than I expected, well organised room 
Översätt
Svar från boendet: Thank you for sharing your experience with us!We're delighted to hear that you had a great start to your day trip in Kyoto. It's wonderful to know that you found the public parking convenient and that your room exceeded your expectations in size and organization.We hope to welcome you back soon for more memorable experiences!
Wilson Sam
Den Guest Room King Bed
Bodde på dec. 2024
Familj
16 recension
4.7/5
Otroligt
Publicerades 12 jan. 2025
A brand new hotel at a decent price, the room is spacious and the bed is comfortable, it was a pleasant stay
Översätt
Svar från boendet: Thank you for staying at DoubleTree by Hilton Kyoto Higashiyama and writing us a valuable feedback.We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found the room spacious and the bed comfortable. We strive to provide a pleasant experience for all our guests, and your kind words motivate us to keep up the good work. We look forward to welcoming you back in the future!
Ka Yan Sandy
Den Guest Room King Bed
Bodde på maj 2024
Par
11 recension
5.0/5
Enastående
Publicerades 30 juni 2024
Good location, clean room, beautiful space. Helper & friendly staffs. Fluent in English. Great service. Wonderful hotel!!! We love the beautiful Japanese style design room, less is more. 🍪 Lovely welcome cookies 🍪 Room Service is Perfect👍🏻reasonable price 👏🏼 I really enjoy the meal. The onsen facilities are outstanding👍🏻👍🏻👍🏻 It’s perfect for relaxing after a long day of exploring Kyoto. We would stay here again.
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.We here at the DoubleTree by Hilton Kyoto Higashiyama looks forward to welcoming you again in the near future.
Gästanvändare
Den Guest Room King Bed
Bodde på feb. 2024
Par
10 recension
4.7/5
Otroligt
Publicerades 7 mars 2024
Located in a slightly quieter area, but three major convenience stores were across the road. The staffs were nice and helpful and we love the room design.
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.We are very fortunate to be in such a great location - walking distance to everything you could possibly need and more.We here at the DoubleTree by Hilton Kyoto Higashiyama looks forward to welcoming you again in the near future.
Gästanvändare
Deluxe Twin Room med Tatami Space
Bodde på juni 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 7 juli 2024
The hotel is very new and tidy, good vibes, would be great if rooms can be bigger!
Översätt
Svar från boendet: We are honored that you chose the DoubleTree by Hilton Kyoto Higashiyama amongst the many hotels in Kyoto.I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
Ansonnnnc
Den Guest Room King Bed
Bodde på maj 2024
Par
6 recension
5.0/5
Enastående
Publicerades 2 juli 2024
All the hotel staff is super helpful. Nice location, would love to stay here again.
Översätt
Svar från boendet: Thank you for staying with us at DoubleTree by Hilton Kyoto Higashiyama during this festive season.We are truly honored to learn you have enjoyed our facilities, services and view from the room. It is always a pleasure to receive such warm comments like yours, as it will help motivate the team.We certainly look forward to welcoming you back to stay with us when you next visit Kyoto.
YIP
Deluxe-tvåbäddsrum
Bodde på mars 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 28 apr. 2024
Very good services and hotel facilities. My wife and I will definitely come again next round.
Översätt
Svar från boendet: Thank you for staying with us at DoubleTree by Hilton Kyoto Higashiyama during this festive season.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We greatly look forward to welcoming you back again soon.
Simon Lamyc
Deluxe King Tatami Rum
Bodde på maj 2024
Par
3 recension
5.0/5
Enastående
Publicerades 15 juni 2024
Very large and clean room my stay at double tree was indeed very comfortable .
Översätt
Svar från boendet: Thank you for staying at DoubleTree by Hilton Kyoto Higashiyama and writing us a valuable feedback.We appreciate your kind comments and these warm words will certainly encourage all the team members to provide enhanced hospitality.We greatly look forward to welcoming you back again soon.
Kely M
Tvåbäddsrum Premium
Bodde på maj 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 6 juli 2024
Very nice hotel. Staff friendly and food delicious High recommended
Översätt
Svar från boendet: Thank you for staying with us at DoubleTree by Hilton Kyoto Higashiyama during this festive season.We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers.We hope to have the pleasure of welcoming you back again in the future.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på maj 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 4 juli 2024
Room is quite small for family. Breakfast is good and staffs are nice
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.We will continue to work hard to improve our service and look forward to welcome you back again soon.