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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.8
Service9.0
Renlighet9.0
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R & R
Tvåbäddsrum Casual - Rökfritt
Bodde på jan. 2025
Par
37 recension
10.0/10
Enastående
Publicerades 28 feb. 2025
Fantastic location, services and employees are very accomodating. One Filipino receptionist she is very helpful. Walking distance to a Kyoto Station and Mall connected to the Avanti Mall.. Highly recomemded.
Översätt
Svar från boendet: Thank you very much for staying at our hotel. We are very happy to hear that you were satisfied with your stay. There are many commercial facilities and restaurants around our hotel, so we hope that you will be able to spend your time with less travel. It is our staff's greatest pleasure to hear you say, ``I would like to recommend you.'' We will continue to make the most of our location and strive to be a hotel that provides a more comfortable stay for our customers. We look forward to seeing you next time. HOTEL KEIHAN KYOTO GRANDE
Anonym användare
Tvåbäddsrum - Rökfritt
Bodde på jan. 2025
Familj
7 recension
9.5/10
Otroligt
Publicerades 3 mars 2025
This hotel is right across Kyoto JR station, breakfast are great!
Översätt
Svar från boendet: この度は当ホテルにご宿泊頂きまして誠にありがとうございます。またクチコミに投稿ご協力頂きましてありがとうございます。当ホテルは、京都駅からすぐのところに位置し多くのお客様よりご評価いただいております。今後も立地をいかし、お客様により快適にお過ごしいただけるホテルを目指し努力して参ります。お客様のまたのお越しを心よりお待ちしております。
MARYANN
Trebäddsrum - Rökfritt
Bodde på nov. 2024
Familj
1 recension
8.0/10
Mycket bra
Publicerades 14 dec. 2024
Hotel is clean and very convenient to stay because its near in the train station and restaurants
Översätt
Svar från boendet: Thank you for staying at Hotel Keihan Kyoto Grande.We are delighted to hear that you found our hotel clean and convenient with its proximity to the train station and restaurants. Your kind words inspire us to continue providing excellent service. We hope to have the pleasure of welcoming you again in the future.HOTEL KEIHAN KYOTO GRANDE
Aruneru
Enkelrum - Rökare
Bodde på feb. 2025
Ensamresenärer
11 recension
8.0/10
Mycket bra
Publicerades 7 mars 2025
Good place good location recommend to others
Översätt
Svar från boendet: Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande
Mandik
Enkelrum – Rökfritt
Bodde på mars 2025
Ensamresenärer
7 recension
9.5/10
Otroligt
Publicerades 29 apr. 2025
Quick check in and check out
Conveniently located near the station
Their basement floor is connected to the shopping centre next to it, and the passage to the subway
Very helpful staff too
However, the lift does not require any tapping of the room key so that means everyone can take the lift up to guest rooms - security issue?
Översätt
Svar från boendet: Thank you very much for staying at our hotel.Our hotel is located very close to Kyoto Station and next to a commercial facility, so we appreciate the positive feedback from many customers. We are also very happy to receive words of praise for our staff.We apologize for any concerns you may have about security. We will take your comments into consideration and consider them. All of our staff will continue to work hard every day to provide even greater satisfaction to our customers.We look forward to welcoming you back to our hotel.HOTEL KEIHAN KYOTO GRANDE
SWEET
Enkelrum – Rökfritt
Bodde på mars 2025
Affärsresenärer
1 recension
7.0/10
Publicerades 17 apr. 2025
The place and hotel room cleanses is good. But 6th floor rooms are can hear sound or talking voices from the room. It's not good.
I am planning to stay in this hotel every month for business trip. If possible, i wish to get the room 10,11,12,13 floors.
Översätt
Svar från boendet: Thank you for staying at Hotel Keihan Kyoto Grande.However, we sincerely apologize for the discomfort caused by the noise in your room. We receive many group guests at our hotel, so it may be a little noisy on some days.If you would like a higher floor, we will do our best to accommodate your request, so please let us know at the front desk the next time you stay.We are very happy to hear that you plan to stay with us again next month.All of our staff will continue to work hard together, so we hope you will continue to patronize us.We look forward to seeing you again.
Gästanvändare
Enkelrum - Rökare
Bodde på mars 2025
Ensamresenärer
4 recension
7.0/10
Publicerades 11 apr. 2025
The location is good. The single room is small but ok, got everything you need. The staff who worked there who helped me check in just ignored me first, helped the person came later than me. I don’t know why, but not very happy with this.
Översätt
Svar från boendet: Thank you for staying at Hotel Keihan Kyoto Grande.We would also like to thank you for taking the time to post a review despite your busy schedule.However, we are very sorry that the experience upon check-in made you feel uncomfortable.We take your feedback seriously, thoroughly educate our staff, and strive to prevent recurrence.Your valuable feedback will be used to improve our services in the future.We apologize for the inconvenience, but we hope you will continue to patronize our hotel.We look forward to welcoming you back.HOTEL KEIHANKYOTO GRANDE
Anonym användare
Enkelrum – Rökfritt
Bodde på mars 2025
Ensamresenärer
1 recension
9.0/10
Utmärkt
Publicerades 6 apr. 2025
Room is kinda small, wall is thin, you can hear people from hallway. The service is friendly. Location is convenient.
Översätt
Svar från boendet: Thank you very much for staying at our hotel.We also appreciate your cooperation in posting a review.All of our staff will continue to strive to improve our work every day to provide you with even greater satisfaction.We look forward to welcoming you again.HOTELKEIHANKYOTO GRANDE
Svar från boendet: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.
Basten1
Tvåbäddsrum Casual - Rökfritt
Bodde på jan. 2025
Par
2 recension
10.0/10
Enastående
Publicerades 3 mars 2025
Hotel was standard hotel but the room size was big compared to other hotels in Japan. Smooth check in and check out. Location was very very close to Kyoto Station which was great when you have to go the airport the next day ;) Also just next to the hotel was bus stop or you can use Haruka for the airport bound.
Översätt
Svar från boendet: Thank you very much for staying at our hotel.We would also like to thank you for taking the time out of your busy schedule to post your review.We are very happy to hear that you were satisfied with your stay.There are many commercial facilities and restaurants around our hotel, so we hope you were able to spend your time with less travel.We will continue to take advantage of our location and strive to be a hotel that provides a more comfortable stay for our customers.Please use our hotel again next time.We look forward to seeing you again soon.HOTEL KEIHAN KYOTO GRANDE
Mike Mike travel
Tvåbäddsrum - Rökfritt
Bodde på juli 2024
Familj
4 recension
6.0/10
Publicerades 28 aug. 2024
The power socket cannot turn on our hairdryer.
The air conditioner is noisy. I can hear the vibration of the blower.
However the breakfast is good.
Översätt
Svar från boendet: Thank you very much for staying at Hotel Keihan Kyoto Grande.We would also like to thank you for taking the time out of your busy schedule to post a review.All of our staff are relieved that you were able to enjoy our hotel's signature breakfast during your stay and that you had a relaxing time.However, we apologize for the inconvenience caused by the noise of the air conditioner in your guest room.We will continue to take advantage of our location and strive to be a hotel that provides a more comfortable stay for our customers.We apologize for the inconvenience, but we hope that you will use our hotel again when you come to Kyoto.HOTEL KEIHAN KYOTO GRANDE
Patrice
Enkelrum - Rökare
Bodde på jan. 2025
Ensamresenärer
42 recension
9.0/10
Utmärkt
Publicerades 26 feb. 2025
I had a smoking room so ir quality was poor in spite of the air cleaning machine provided.
Great restaurant with high windows facing the station
Översätt
Svar från boendet: Thank you for staying at our hotel.We would also like to thank you for taking the time to post a review despite your busy schedule.We are very sorry that you had an unpleasant experience during your stay.We will share your comment with our staff and use it in the future.We apologize for any selfish request, but we hope you will continue to patronize us.All our staff look forward to welcoming you back.Hotel keihan Kyoto Grande Front Desk
Gästanvändare
Enkelrum – Rökfritt
Bodde på dec. 2024
Ensamresenärer
2 recension
9.5/10
Otroligt
Publicerades 3 feb. 2025
My 11th stay in this hotel. Love the location and the service they provided.
Special thanks to Mr Yasuda San for the extra efforts the he has put in to solve my room issues when checking in.
Will definitely be back next year again.
Översätt
Svar från boendet: お客様にとっての大切な時間を過ごす場所に、当ホテルをお選びいただき心より感謝申し上げます。またレビューのご投稿にご協力いただきまして重ねて御礼申し上げます。スタッフへのお褒めの言葉もいただきありがとうございます。今後も多くのお客様により快適にご利用頂く為、お客様の期待に応えていく次第でございます。お客様のまたのお越しを心よりお待ちしております。Hotel Keihan Kyoto Grande スタッフ一同
Pedro Gil Arpon
Tvåbäddsrum Casual - Rökfritt
Bodde på feb. 2025
Familj
5 recension
9.5/10
Otroligt
Publicerades 18 mars 2025
The room was clean and nice. We arrived late night and the reception was really helpful.
Översätt
Svar från boendet: Thank you very much for staying with us at Hotel Keihan Kyoto Grande.We would also like to thank you for taking time out of your busy schedule to leave us a review.We will continue working to improve and elevate our service in the future so that we might better please our guests.HOTEL KEIHAN KYOTO GRANDE
Yong Hoe
Familjerum – Rökfritt
Bodde på nov. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 29 jan. 2025
The room is clean, neat. The housemaid was very good in the cleaning. They have a liming of cleaning, if missed that, that day would not expect a cleaning service. The hotel provides good choices of toiletries.
The location is convenient, just opposite the train station. The breakfast spread has no vegetarian option, so I did not take the breakfast provided by the hotel.
Översätt
Svar från boendet: Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.Our hotel is located very close to Kyoto Station and has been highly rated by many customers.Breakfast is buffet style, and we will consider increasing the number of vegetable options based on customer feedback. Thank you for your good opinion.We will continue to strive to be a hotel where our customers can spend their time comfortably.Hotel Keihan Kyoto Grande