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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.2
Service9.2
Renlighet9.1
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Anonym användare
Tvåbäddsrum med tvättmaskin
Bodde på mars 2025
Res med vänner
2 recension
7.0/10
Publicerades 29 apr. 2025
What can I say, the location is great, everything could be said great except what you see in the photos.
Översätt
6/12
Svar från boendet: Dear guest,thank you for your staying and thank you for your feedback.We are glad that you like our location and it`s our pleasure to serve you.We hope you made a good memory in Kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay kyoto Sanjo-karasuma
Gästanvändare
dubbelrum med tvättmaskin
Bodde på maj 2025
Ensamresenärer
6 recension
9.0/10
Utmärkt
Publicerades 13 juni 2025
Limited housekeeping, big room had washing machine inside so that was great
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We’re glad to hear you enjoyed the spacious room and found the in-room washing machine convenient. We appreciate your understanding regarding our housekeeping policy and hope to welcome you again in the future.Tokyu Stay Sanjo Karasuma, Front Desk
Jasmine
annex comfort tvåbäddsrum med tvättmaskin
Bodde på feb. 2025
Familj
3 recension
9.0/10
Utmärkt
Publicerades 9 apr. 2025
The room is compact, as expected for a typical Japanese hotel, but it’s well-equipped with thoughtful features like a washing machine, microwave, and bathtub. Essentials such as a hairdryer, electric kettle, air purifier/humidifier, air-conditioning, and basic toiletries are all provided. In the lobby, you can help yourself to additional amenities like combs, toothbrushes, razors, cotton buds, and body sponges.
Housekeeping changes towels and clears trash daily, provided you place the designated magnet outside your door. Complimentary coffee, tea, and water are available at the lobby’s self-service corner. From 3–8 PM, there’s a free snack bar and a sake corner. At check-in, we received 12 coin tokens (for three people over five nights), which can be exchanged for sake—non-alcoholic options are available too.
The only downside is a slightly damp, musty smell in the room.
Location-wise, it’s excellent—just a short walk from the train station and close to convenience stores. Note that there’s no complimentary breakfast buffet
Översätt
6/10
Svar från boendet: Dear guest,Thank you for your staying and thank you for your feedback.We are glad that you like our hotel.We hope you made a good memory In Kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karasuma
Set Chu Evelyn
dubbelrum med tvättmaskin
Bodde på mars 2025
Familj
5 recension
8.0/10
Mycket bra
Publicerades 27 apr. 2025
Rooms are small but equipped with all important things like kettle, washing machine and trousers press. Location wise I wouldn’t say is the best as there’s nothing much around the area but is about a 3 minutes walk to the station. Service is good as they helped us with our luggage delivery so it was fuss free. The downside is the lack of house cleaning because they only change towels and empty dustbin. Also, we bought the room with “window”, it was literally a small flossed glass with nothing to see and barely provided any natural light.
Översätt
Svar från boendet: Thank you very much for staying at Tokyu Stay Kyoto Sanjo-Karasuma.Regarding the cleaning system of Tokyu Stay, please be aware that the towel exchange and the cleaning of the room are not done by Tokyu Stay. We only change towels and collect garbage. Please understand that we do not enter your room unless you put a tag outside the door when necessary.Thank you very much for your valuable feedback.We hope you will visit us again when you come to Japan.Thank you very much.
GKnifer
Annex bostadsdubbelrum med tvättmaskin
Bodde på feb. 2025
Par
19 recension
10/10
Enastående
Publicerades 12 mars 2025
Convenient, clean and spacious room within an affordable budget. Toilet fully furnished with heater shower and toilet bowl seat heater. Basic Amenities/necessities such as shaver, tooth brush and shower/body soap provided.
Översätt
Svar från boendet: Dear guest, Thank you for your staying and thank you for your feedback. It`s our pleasure to serve you. We are looking forward to your visiting again in the future. Tokyu Stay Kyoto Sanjo-karasuma
Hi there!
dubbelrum med tvättmaskin
Bodde på jan. 2025
Ensamresenärer
34 recension
10/10
Enastående
Publicerades 22 feb. 2025
Hotel is located near the subway and bus stop. Thus, making travel to places of interest easy. There’s also shopping and food within walking distance from the hotel. Breakfast is not bad considering the price point. Slight variations for breakfast are made daily too.
Översätt
Svar från boendet: Dear guest,Thank you for your staying and thank you for your feedback.It`s our pleasure to serve you.We hope you made a good memory in Kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karasuma
Jaydyn
Annex Premier Room With Washing Machine
Bodde på feb. 2025
Familj
3 recension
10/10
Enastående
Publicerades 12 apr. 2025
very nice room close to station and amenities. would love to stay here again.
Översätt
Svar från boendet: Dear guest,Thank you for your staying and thank you for your feedback.We are glad that you like our location and amenities.We hope you made a good memory in kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay kyoto Sanjo-karasuma
Alec Muklewicz 穆子德
Tvåbäddsrum med tvättmaskin
Bodde på dec. 2024
Par
44 recension
10/10
Enastående
Publicerades 23 jan. 2025
Great for multi-day stay. Great cost effectiveness. Great location. Clean and great amenities. Near metro. Near lots of food options. Would recommend to others.
Översätt
Svar från boendet: Dear guest, Thank you for your staying and thank you for your feedback. It`s our pleasure to serve you. We are looking forward to your visiting again in the future. Tokyu Stay Kyoto Sanjo Karasum
POCHENG
annex deluxe tvåbäddsrum med tvättmaskin
Bodde på dec. 2024
Familj
5 recension
10/10
Enastående
Publicerades 15 feb. 2025
The hotel is close to Karasuma-oike station. However, if you have a luggage, it is easier to exit by elevator from Exit 5 and cross the road to the hotel.
The rooms are clean and comfortable. Space is decent for a family of 3.
We also liked that they have a common place at the lobby where we can eat or snack. They also offer coffee, water and other amenities (toothbrush, cotton buds, face wash etc) too.
Översätt
Svar från boendet: Thank you for staying Tokyu Stay Kyoto Sanjo Karasuma. We are glad that you liked the hotel. We look forward to seeing you again. Tokyu Stay Kyoto Sanjo Karasuma Front staff M. Nayuki
Gästanvändare
dubbelrum med tvättmaskin
Bodde på apr. 2025
Par
4 recension
7.5/10
Publicerades 1 juni 2025
Room is spacious and clean, but they only allow limited room keeping if you stay 6 nights or less where they only change towels and clear the bins. No bed making, no sweeping or cleaning the toilets.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We're glad to hear you found the room spacious and clean. We understand your concerns about the limited housekeeping service for short stays, and we appreciate your input as we strive to improve our guest experience.Tokyu Stay Sanjo Karasuma, Front Desk
Wei Jie
dubbelrum med tvättmaskin
Bodde på okt. 2024
Par
12 recension
5.0/10
Publicerades 27 nov. 2024
Horrible experience at the hotel. besides the bed and frequently used areas, I can see dust on the walls and corners of the room.
The 6 nights no cleaning policy is horrible.
The only benefit you get is the washing machine. Bathroom has the old mouldy smell. They assigned my room to another person because I checked in late and I got a shocked when I opened the door that there were belongings inside. The staff were running to me to change the keycard. As it was cold there’s only heat function, I had to open the window for cold air.
Price is reasonable for such standards but I wouldn’t recommend if you can’t stand too much dust left over by the past tenants.
Översätt
Svar från boendet: Thank you for your feedback regarding the inconvenience of the room. We apologize for any inconvenience this may have caused you. We will do our best to satisfy our customers. Tokyu Stay Kyoto Sanjo Karasuma Front staff M. Nayuki
Gästanvändare
Tvåbäddsrum med tvättmaskin
Bodde på okt. 2024
Par
2 recension
9.5/10
Otroligt
Publicerades 8 nov. 2024
This hotel has wonderful costumer services and the employees speak many languages. Right up the street there is a 7/11 store for all your snack run, there are cafe and restaurant within walking distance. The Karasuma-Oike station is literally 3-5 minutes walk. The best part is the traveler’s store that is about a 10 min walk. I been wanting to go there and finally got to visit it. This store has stationary items such as notebooks that can have you record your journey.
Översätt
Svar från boendet: Dear guest.Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for taking the time to write a review of our hotel. Thank you for your kind words of praise. We hope you will stay with us again when you come back to Kyoto. All of our staff look forward to serving you.Tokyu Stay Kyoto Sanjo Karasuma
Gästanvändare
Tvåbäddsrum med tvättmaskin
Bodde på sep. 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 3 jan. 2025
Bed was super comfy and bigger than most of the other Japan hotels. Good space to open luggage. Provides PJ too.
Service was warm and nice from the moment we arrived. Staff not always stationed at the front desk but someone will assist when you ring the bell.
Översätt
Svar från boendet: Dear guest.Thank you very much for choosing our hotel. We would also like to take this opportunity to thank you for taking time out of your busy schedule to write this review. We hope you will visit us again when you come back to Kyoto. All of our staff look forward to serving you.Tokyu Stay Kyoto Sanjo Karasuma
pepperminty
dubbelrum med tvättmaskin
Bodde på mars 2025
Familj
8 recension
10/10
Enastående
Publicerades 24 apr. 2025
Located on quiet street which was very good because it wasn't noisy at night.
There's 7/11 just opposite the street.
You can walk out to the major bus stops to places of interest and also near the malls (Takashimaya etc).
There are many nice restaurants and cafes nearby which you can ask hotel to help to you book.
Breakfast is manageable (food variety is not wide but still ok) but note that the breakfast space is limited so you need to go earlier or take a queue no. in advance
Not far from Kyoto Station, and since taxi is cheaper in Kyoto, taking the taxi is easy (book via GoTaxi) and cheap (less than 2000Yen)
Översätt
Svar från boendet: Thank you very much for your detailed and thoughtful review. We are pleased to hear that you enjoyed our convenient yet peaceful location, with easy access to public transportation, shopping areas such as Takashimaya, and a variety of nearby restaurants and cafes. We appreciate your comments regarding breakfast, and we will continue working to improve the overall experience for our guests. We’re also glad that transportation from Kyoto Station was smooth and affordable for you. We look forward to welcoming you again on your next visit to Kyoto.Tokyu Stay Sanjo Karasuma, Front Desk
Gästanvändare
Tvåbäddsrum med tvättmaskin
Bodde på mars 2025
Par
2 recension
7.0/10
Publicerades 19 apr. 2025
Stayed for 4 nights.
Plus Points:
1. Friendly, helpful and welcoming staff in particular Mitsukawa
2. Good size TWIN room with washer dryer machine, kettle, microwave and possibility to partially open the window.
3. Very Near to the metro, Tram, 24 hr convenient stores and main touristic places.
4. Of note: McDonald's next to metro (in the event you want to eat breakfast).
5. Self-served Coffee machines from 6am - 11pm. Ice water & ice cubes dispensing machine.
Minus Points:
1. Poor unhygienic room service policy: Room only cleaned and bed linen change only when guests stay 7 nights, despite the fact that guests are paying the same daily rate. Otherwise guests are charged. No good reasons that at the very least this rule is not apply for the first 2 nights. This was strange given the Japanese are perceived to be very cleaned people (which I totally agree with). In some hotels you are encouraged to not walk around with shoes in the rooms. On the other hand they can - as with many hotels - let the guests decide whether or not they want their rooms to be serviced daily.
However, the concierge agreed to give us the bed linen when told we would change them ourselves . ! Bins are emptied and towels are changed every day ONLY if requested.
2. Bed could be firmer.
3. Unlike other Japanese hotels we have stayed, we found the breakfast was too Japanese in content: mainly 'same' typical Japanese menu with cold dishes and even the couple of supposedly bit dishes were tepid. Not a great choice of bread and fruits. In short the choice of menu was not even as good as another Tokyu Stay Hoteks in Tokyo where we also stayed. It seemed to the same theme of breakfast for the Tokyu Stay groups. We decided to go to McDonald's for breakfast on our 3rd night and on our 4th night we left very esrky for our flight and did not miss not having breakfast.
In short, we travel a lot and we would be willing to visit this hotel again if we cannot find something else but will not include breakfast in our booking as other guests did . And it certainly would not be for more than one night.
Översätt
Svar från boendet: Dear, Guest. Thank you for staying with us and for your kind words about our staff, especially Mitsukawa. We're glad you liked the room and location. We apologize for your concerns regarding the room service policy, bed comfort, and breakfast options. We will review our policies and work to improve our offerings. We hope to welcome you back in the future and appreciate your feedback. Tokyu Stay Sanjo Karasuma, Front Desk