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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter9.3
Service9.4
Renlighet9.5
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elcelc
Tvåbäddsrum
Bodde på apr. 2025
Par
9 recension
9.5/10
Otroligt
Publicerades 6 maj 2025
Clean and decent hotel in Kyoto. Amenities were provided at lobby for your self-service. There are also 3 laundry machines for you to use (2hours wash and dry 500 yen) - may be crowded during night time & do prepare your coins! If too many clothes, it may not be dry during the 2 hours so additional 30 mins drying for 100yen. Location can be walked to attraction but may take some time, not wise if have elderly and kids. Buses are around the hotel too but we mostly walked. There is also supermarket within walking distance if you want to buy some snacks or drinks! Would recommend for budget yet clean hotel stay!
Översätt
Svar från boendet: Thank you for your detailed feedback! We're glad to hear that you found our hotel clean and decent, and that you appreciated the self-service amenities provided in the lobby. It's great to know that you found the laundry facilities useful, and we appreciate your tips about the washing and drying times.We understand that the location may require some walking to reach attractions, especially for families with elderly members or young children, and we appreciate your insights on that. We're also pleased that you found a supermarket nearby for snacks and drinks.Thank you for recommending us as a budget-friendly option! We hope to welcome you back for another enjoyable stay in the future!
Yaang
bekvämt (bord)(queen size-säng)
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
During one of the night , Yorita and 木山 were incredibly helpful in assisting us with directions to one of our attractions. Despite the language barrier, they patiently and clearly explained everything to us. Big thumbs up to both of them!
Översätt
Svar från boendet: Thank you for your staying with us. Your comments regarding the service you received are very important to us. We will make further efforts in providing better service. We are looking forward to welcoming you again!
Riccardo 罗瑞克
bekvämt (skrivbord)(queen size-säng)
Bodde på feb. 2025
Ensamresenärer
38 recension
10.0/10
Enastående
Publicerades 26 mars 2025
I loved my stay here . The amenities , the service , the location - they have everything you need and you are well connected to Kyoto station.
Room size is small but to be expected all around Japan.
Loved their comfy Pjs
Översätt
Svar från boendet: Thank you very much for choosing Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.We are very pleased to receive your compliments on our hotel facilities and location.We will not rest on our laurels and will continue to strive to provide services that will satisfy even more guests.We sincerely look forward to your return.Thank you very much for taking time out of your busy schedule to write to us.
Dee8
Dubbelrum
Bodde på jan. 2025
Ensamresenärer
40 recension
7.0/10
Publicerades 25 feb. 2025
Clean as usual of Japanese standards. Small and cozy room but nothing much that is notably impressive except for breakfast which is with many varieties and of decent taste. Pillow is awful and remember to request for a Tempur pillow from the reception.
Översätt
Svar från boendet: We would also like to thank you again for taking time out of your busy schedule to write this review. We will continue to make improvements where we can, continue to improve where we are praised, and strive to make our hotel even better. We look forward to welcoming you again.
Gästanvändare
bekvämt (bord)(queen size-säng)
Bodde på jan. 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 25 feb. 2025
Everything was clean and the service was great (as this hotel chain usually is) and the room is surprisingly very spacious!! would absolutely book again
Översätt
Svar från boendet: We are honored to receive your compliments about our rooms.We are very happy to hear that you would like to use our hotel again, and we will continue to make efforts to improve our services.We will not rest on your words of praise, but will strive to make our hotel even better.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to your next visit.
Stevenwei009
bekvämt (skrivbord)(queen size-säng)
Bodde på mars 2025
Res med vänner
28 recension
8.5/10
Mycket bra
Publicerades 6 apr. 2025
I really enjoyed the hotel itself especially the room is cozy ..
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay, especially finding the room cozy and comfortable. Your satisfaction is our greatest reward.We look forward to welcoming you back for another relaxing stay in the future!Best regards,Front Desk Team
Maypat
Tvåbäddsrum Comfort
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 12 feb. 2025
Thank you for your Kindness
Good facilities
Location not far from Bus stop and Markets
Nice staffs and Receptionists
From Thailand
See you next time ❤️
Översätt
Svar från boendet: Thank you very much for choosing Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.Your warm words are a great encouragement to us.We will continue to strive for improvement to live up to your kind words.Also, all of our staff will do our best to provide guidance and customer service that is close to our guests.We sincerely look forward to seeing you again.Thank you for taking time out of your busy schedule to write this message.Sotetsu Fresa Inn Kyoto Shimizu Gojo
ISC
Anslutande rum
Bodde på nov. 2024
Familj
16 recension
5.0/10
Publicerades 26 dec. 2024
Locations have some far to walk city . Around 20min . Room is clean . But check out time 11:00
But am late checkout 30 minutes (11:30) penalty JPY 1000 . All is good
Översätt
Svar från boendet: We would also like to thank you again for taking time out of your busy schedule to write this review.We are encouraged by your evaluation and will continue to act from the customer's perspective and enhance our services to ensure your satisfaction the next time you visit us. We look forward to welcoming you again.
S & Y P
Tvåbäddsrum
Bodde på okt. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 15 nov. 2024
Awesome hotel in a great location.
Friendly & courteous staff
Would definitely stay at this hotel when we're in Kyoto again.
Highly recommended!!
Översätt
Svar från boendet: Thank you very much for choosing our hotel.We are honored to receive your compliments about our rooms.We are very happy to hear that you would like to use our hotel again, and we will continue to make efforts to improve our services.We will not rest on your words of praise, but will strive to make our hotel even better.Thank you very much for taking time out of your busy schedule to write us.We sincerely look forward to your next visit.Sotetsu Fresa Inn Kyoto Kiyomizu Gojo Front Desk
Gästanvändare
Dubbelrum
Bodde på apr. 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 9 maj 2025
We really enjoyed our stay here! The staff were very accommodating—both the receptionist and breakfast team were always friendly and helpful. The front desk even helped us arrange luggage delivery to Tokyo, which was a huge help since we weren’t familiar with the process.
Breakfast was a daily highlight. It changed every day and was always delicious! The hotel was very clean and provided everything we needed during our stay.
As for the location, it’s about a 10-minute walk from the train station and a bit of a distance from the main attractions. But since it’s Kyoto, we already expected a lot of walking—so it wasn’t really an issue for us. Overall, a great experience and we’d definitely stay again!
Översätt
Gästanvändare
bekvämt (bord)(queen size-säng)
Bodde på mars 2025
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 7 maj 2025
Very nice room and amenities. Quite spacious for Japan standards and in nice condition. Everything was good. I could leave my luggage the whole day before I checked in in the evening. I would go there again and recommend this!
Översätt
Екатерина
Dubbelrum
Bodde på mars 2025
Par
6 recension
9.0/10
Utmärkt
Publicerades 19 apr. 2025
The bed was perfect. Very good location and service for money. Unfortunately very dark room , we had, the window is going on the building just next to this. No daylight at all. All other things were good.
Översätt
Svar från boendet: Thank you very much for choosing to stay at our hotel from among many hotels. We will continue to improve on the points you pointed out, and will continue and further improve on the points you praised in order to make our hotel even better. We look forward to welcoming you again.Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo Front desk
Guilherme
bekvämt (skrivbord)(queen size-säng)
Bodde på mars 2025
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 1 maj 2025
It is equidistant from two main train stations, the Kiyomizu-Gojō and the Gojō, only a 6 minutes walk from both of them. The breakfast buffet was good, and the room very tidy.
One great perks is that, not only they had coin laundry, but you could check at the TV the availability of the machines, the only problem is that there were only 3 for the whole hotel, so it was common place to have a line of people waiting to use the machines.
Översätt
Sabine
bekvämt (skrivbord)(queen size-säng)
Bodde på mars 2025
Par
2 recension
5.5/10
Publicerades 12 apr. 2025
We booked a double room with desk, the room as a blind window that cab not be open which was really disappointing for us. Cleaning in the room was ok exception the dust. But common spaces like elevator and specially washing machines/microwave area was dirty and dusty. This hotel was the worst we booked in Japan, the quality was below all others for not a cheaper price
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the room, particularly regarding the blind window that cannot be opened. We understand how important fresh air and natural light are for a comfortable stay.We also regret to hear about the cleanliness issues you encountered in your room and in the common areas, such as the elevator and the washing machine/microwave area. This is not the standard we strive for, and we will address these concerns with our housekeeping team to ensure improvements are made.Your feedback is invaluable, and we appreciate your insights as they help us enhance our services. We hope to have the opportunity to provide you with a better experience in the future.Warm regards,
Irene Tan
Dubbelrum
Bodde på feb. 2025
Ensamresenärer
2 recension
8.5/10
Mycket bra
Publicerades 29 mars 2025
Very nice and safe hotel to stay in. Need to tap card in order to go to the room level.
Happy to celebrate my birthday in such a wonderful hotel
Översätt
Svar från boendet: Thank you very much for having stayed at Sotetsu Fresa-Inn Kyoto Kiyomizu-Gojo.It is our greatest pleasure to realize that you were satisfied with our hotel.And your comments give us a lot of motivation.We will continue to strive to be a comfortable hotel, using your feedback as a reference.Our warm hospitality awaits your return sometime soon.Sotetsu Fresa Inn Kyoto Kiyomizu Gojo Reception Staff