Soraniwa Terrace Kyoto Bettei

Hotel location is good, Takashiyama department store is just cross the street. It's a small hotel, and not easily found. On ground floor lobby, they will have a simple check of documents. Afterwards, a staff will bring us to 9th floor reception area for check in. We were served with a cup of tea and sweets while waiting. After the check in, another staff will escort us to have a tour around the hotel and our room. Room is spacious with private Onsen. Though room's city view is fair only, the main selling point is the open-air onsen. The private open-air onsen is great and very comfortable. The fridge in our room has many free drinks including wine and beer. Unexpectedly, we could see the sunrise from our room. The Japanese breakfast is delicate and good. Everything is good except the bed mattress is too soft for us. 9th floor reception floor has a nice view, two public hot springs are located on this floor. This floor serves with free coffee and drinks and ice cream bars. It’s surprising that besides the hotel front entrance, there is a secret side door, no need to pass through the lobby counter, like a private entrance with a sense of privilege.

Hotel was more than expected, everything was perfect!! wish we stayed in Kyoto longer.

check in was great, up to forbes standard, room and facilities tour. mini bar was free and plenty of choices, they really have an eye to detail such as the variety of linens and quality of the bathtub etc.