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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Positiva recensioner(49)
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Gästanvändare
Rum Deluxe City
Bodde på maj 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 25 juni 2024
One of the prettiest hotels I have been in in Japan. The staff were fantastic and were always helpful, even going so far as walking us out to the main street to reach our transportation. Just amazing.
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Alison
Bodde på maj 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 1 juli 2023
Nice, Staff very helpful, environment so beautiful, Can ride their bicycle to look around city!
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Jason
Bodde på mars 2023
Par
2 recension
5.0/5
Enastående
Publicerades 21 apr. 2023
New and clean. Great river view and nice detailed design. Excellent service by the hotel staff.
This is a charming hotel that is classy and comfortable. Even though its architecture is contemporary, it has design details that reference traditional features and techniques. Their Japanese garden in the lobby has a back wall that looks like wood, but is actually concrete with imprinted wood patterns. It was so cool! Our room was spacious with very comfortable beds, and the view was just amazing. Looking at the birds and fish and turtles on the river was really fun and calming. But the best part was getting to know the wonderful staff. They all speak English well and are incredibly friendly and helpful. We are grateful to them for a most memorable trip.
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Svar från boendet: mrsbhattruthThank you very much for taking the time to give us this thoughtful review. We are greatly motivated by your kind appreciation of our architecture and design as well as our service and offerings. We are glad you enjoyed our balcony views of the river and wildlife. We too find it calming to be close to nature. It's been our pleasure to look after you and we look forward to welcoming you again soon.
JennisChik
Bodde på aug. 2024
Familj
5.0/5
Enastående
Publicerades 30 sep. 2024
I am glad I returned to stay here for the second time, this time with my two children. We had absolutlely the best experience. Not only were the rooms super clean and comfortable as ever, but they have been enhanced with more charming details. Our breakfast and meals were delicious and beautifully presented. The staff recognized us, and were helpful, efficient and friendly in a way that you feel is coming from their hearts. They looked after us in every way, showing us the bus and train stations and providing suggestions for restaurants and activities. I totally recommend this hotel to anyone who appreciates good design and good people, not to mention beautiful gardens, free bicycles and free self-service laundry. This is surely our home away from home in Kyoto!
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Svar från boendet: JennisChikThank you for coming back to stay with us and giving us this wonderful, heartfelt review. Of course we remember you! It was great to meet your children and nothing pleases us more than knowing that you felt at home. We are very glad that once again we were able to serve as a convenient base for you to explore Kyoto. We hope that you will enjoy a new level of experience with your every visit and we look forward to welcoming you again soon.
Jim C
Bodde på juli 2024
Par
5.0/5
Enastående
Publicerades 10 aug. 2024
A beautiful boutique hotel, nestled in a quiet corner of Kyoto overlooking the Kamogawa river. Spacious rooms, tastefully designed in a modern Japanese style with excellent amenities. The rooftop terrace is an oasis to enjoy cocktails with fantastic views over the city. If you’re after a serene location, but only a short walk from the hustle and bustle of Kyoto you can’t do better. The staff are so helpful and friendly. One of the highlights was breakfast, certainly the best we enjoyed during our trip of the far east. Do take advantage of the hotel’s bicycles, arguably the best way to get around. We can’t wait to go back.
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Svar från boendet: Jim CThank you very much for your encouraging review and kind remarks. We are elated that you like our design and views, and found our bicycles helpful for exploring Kyoto. It is our goal to serve as a sanctuary for guests returning from activities, so we are truly pleased that you enjoyed drinks and serenity on our rooftop garden. Kyoto is beautiful in all seasons, and we have lots of recommendations up our sleeves. We look forward to welcoming you again soon.
Gästanvändare
Bodde på jan. 2025
Familj
5.0/5
Enastående
Publicerades 8 feb. 2025
Our family of four spent four amazing nights at Genji Kyoto over Christmas. The hotel is amazing in every way. We had two adjoining rooms behind one front door. The rooms are very large, with a table and sitting area for breakfasts. We enjoyed both Japanese and Western breakfasts. The breakfasts were outstanding and an amazing way to start each day. The bathrooms are amazing and we enjoyed the large bathtubs every single day. The rooftop is beautiful although it was a little too chilly for us to enjoy in December. We loved the quiet neighborhood where Genji is located. The staff was very helpful ordering taxis for us and walking us to the end of the street every time they arrived. The staff also made a Michelin dinner reservation for us one evening. I just cannot recommend this charming, lovely hotel enough. It was perfect in every way.
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erdun
Bodde på juli 2024
Par
5.0/5
Enastående
Publicerades 1 aug. 2024
I guess this should be one of the best hotels in Kyoto. Residing right along the Kamogawa, great design and the rooftop bar, brings you a direct view of the Kiyomizu temple and the Kyoto Tower. It’s a member of the Design Hotels Group and a member of the Marriott Group.
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Svar från boendet: erdunThank you very much for your vote of support. We are very pleased that you like our design and views, and enjoyed our rooftop garden. It is a great place to wind down after a day of activities, or simply to experience nature in peace. We hope to help make Kyoto a special experience for you every time and look forward to welcoming you again soon.
Gästanvändare
Bodde på dec. 2024
Annat
5.0/5
Enastående
Publicerades 25 jan. 2025
We stayed here for four nights and absolutely loved it. The hotel is in a great location - close enough to the major tourist attractions of Gion and the surrounding area, but removed enough to provide a quiet respite. Excellent design, lot's of the rooms overlook the river, but we had the Garden Premium double on the ground level which was very cozy and had a wonderfully laid out bathroom with rock garden that flowed into it. Everything about our stay was perfect. We loved having breakfast on the rooftop and the hotel was extremely helpful with providing itinerary suggestions and booking restaurants. Would stay again in a heartbeat!
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GlobeTrotterAlpha
Bodde på apr. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 5 maj 2024
The Genji Kyoto (a member of Design Hotels and the Marriot Bonvoy chain) is a beautiful boutique hotel, situated in the lovely and quiet neighborhood of Gojo-Kawaramachi. I took a taxi from Kyoto Station to the hotel (~10-minute drive). I showed the taxi driver the directions map that the hotel has on its website. The taxi dropped me off at the ‘Rokken Bridge’, about a 2-minute walk to the interior street the hotel entrance is on. I guess that it’s difficult to access the small street by taxi since I booked a taxi when leaving the hotel and the pickup point was at the same spot as where I was dropped off on arrival. A staff member helped me with my luggage when I checked out and took my bags to the taxi. The closest bus stop (Kawaramachi Shomen) is a 5-minute walk from the hotel which is useful to get to central Kyoto. Kiyomizu-Gojo train station (Keihan Main Line) is a 6-minute walk from the hotel which conveniently gets you to the Fushimi-Inari shrine and the Gion district. A 20-minute walk from the hotel shall put you in the center of Gion. The hotel is quite new (~3 years old) and has been beautifully designed and decorated, combining modern and traditional Japanese elements. The hotel staff throughout my stay were superb. All the staff I encountered were friendly and professional and spoke very good English. Other than the room itself, I did not use the other hotel amenities, nor did I have breakfast/lunch/dinner at the hotel. I was escorted to my room (River Balcony Deluxe) and was given an introductory tour/explanation of it. A welcome drink of my choice awaited me. The studio-type room design and decor, like the hotel in general, was great. Everything in the room is high quality and gives you a sense of luxury and comfort. The scenic view from my room was fantastic as the hotel is right on the banks of the Kamo River. The room’s balcony was the perfect place to watch the world go by below. The heated bathroom floor and the huge rain showerhead made for a splendid showering experience. The queen-sized bed was very comfortable and made the perfect place to fall asleep after a day of exploring. Complimentary bottled water was provided daily. The room’s safe was large enough to accommodate my 15” laptop. The Wi-fi signal was strong and stable. The TV channel selection was good and had some international channel selections as well. Initially, it was a bit confusing trying to channel surf and it was easier to pick a channel from the main TV menu screen that is shown on the TV when you turn it on. The hotel's top floor has a lovely open balcony. Breakfast and dinner are served there, as well as a bar in the evening. The views from the balcony of the surrounding area are great. As you would expect for a small luxury boutique hotel, the price is not cheap (~600 USD per night). However, given the location, quality of the hotel, and service, I felt that the price was worth it. A comparatively similar hotel experience at one o
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6/22
Mei_C
Bodde på nov. 2024
Familj
5.0/5
Enastående
Publicerades 27 dec. 2024
Our 3rd stay. This time round, we had a fast check-in. As usual, the check-in process was accompanied by a good variety of beverages choices. The good: Speedy service for every phone call to reception. Heated floor in the bathroom. Lovely garden upstairs. You can have breakfast there but we always prefer the comfort of in-room dining. Foam pillows in room before arrival as per our request - most hotels always forget our requests so it's lovely that they pay attention. We also appreciate that our room was nice and bright even at night so that we could pack our luggages. Plus, there is a vending machine outside our hotel. Just opposite the main entrance. Most importantly, the breakfast is still superb!!! The main reason I keep returning. The not-so-good: The room runs hot. Lowest aircon temp is 20 degrees. 2nd night woke up feeling sweaty and that was in autumn! Only one tissue box in the room. Washer dryer was slow. 3 hours to dry. The staff were really kind and helped us clear our laundry in the middle of the night and left the clean clothes in a basket outside our room door. Location Not bad. We took taxis: ¥1400 from Kawaramachi Street to hotel , ¥5000 from the nearest main rd to Togetsukyo ¥1000 to Gion entrance On foot: 7 to 12min walk to nearest Family Mart and Lawsons near the train station. If you need to go back to the Kyoto train station, ask the hotel to help you book maxicab 2 days in advance. Ryo was a great help. Even helped us with our luggage to a side street to load into the taxi. I will return. The view from the balcony is nice and peaceful with the ducks swimming in the river. If you find this review helpful, please vote for me. Thank you.
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Svar från boendet: Mei_CThank you for your lovely review but most of all, thank you for making us your home base for exploring Kyoto! We are very grateful for your warm and encouraging remarks, and are so glad that our breakfast and service standards have continued to meet your approval. Your comments on room temperature and amenities are very helpful, as we are constantly looking for ways to make improvements. It has been our pleasure to look after you, and we look forward to welcoming you again soon.