Kyoto Tower Hotel

Thank you for your support and your kind words to our family members

We were happy with the location of the hotel which is so convenient. The hotel staff were helpful during our check in and check out. However, as muslim travellers, we were disappointed when the kitchen did not accurately label the food at breakfast. The pizza they served has pork but they only labled as tuna and corn pizza. The same goes for a few other dishes. This is very bad.

Highly recommend the room for families on Kyoto. location just steps away from kyoto station, we are staying family room with 2 beds and 3 futons. Room was clean and spacious with long sofa too, the breakfast was great!

I asked a refund due to emergency travel cancellation but no consideration

Convenient location as next to station from where you can travel around easily to all the Kyoto sights. Room and bathroom could be cleaner.

Nice and easy hotel. Check in and check out were smooth, wifi runs very well, my personal opinion: room is kind of small although i already knew the room size

The location was perfect and breakfast was yummy.

The room is great and the view is awesome. Room is clean and tidy. Access to Kyoto Tower and Tourism Guide Center(inside the train station) is effortless if you compare to other valuable hotel. You may also buy bus ticket to Fuji Q-Highland in the next building. Transportation is easy if you stay there. The service is quite nice since the staffs are very helpful and so kind(full of smile). Also, they're quite good in English. You may also get the discount voucher to get into Kyoto Tower Observatorium Deck. Amenities are basic, should be added, like shaving kits, etc.

The beds were on the floor. It was difficult for me with osteoarthritis knee to get on and off bed. Breakfast was OK, not great