Renaissance Barcelona Fira Hotel

As a designer of hotel interiors who spends most of my life staying in hotels, I’ve experienced my fair share of accommodations, and this one certainly had room for improvement. It’s hard to believe that, in this day and age, getting a simple cup of coffee for breakfast can be so difficult. I was told I could only enter the restaurant if I was having breakfast, but when I explained that I don’t eat breakfast and just wanted to sit, catch up on emails, and have a coffee, I was told no and offered a takeaway paper cup instead, like some sort of sub par citzen, not worthy of a seat at the table unless I was willing to eat there. I was told I could have gone to the empty hotel bar and sat in an armchair, hunched over my laptop, waiting until the bar opened at 9 am. I complained to the front desk staff, who listened attentively to my experience, but mid-sentence, they walked off to assist a guest with a faulty key card. So, not only was I desperate for coffee, but I also felt completely invisible. On top of that, the hairdryer stopped working almost immediately, and the gym was small and poorly lit. That said, there were some positives. The wardrobe had plenty of hangers (which is a personal pet peeve of mine, so I’m grateful for that). However, the window cutout was a real disappointment. Instead of a beautiful, wall-to-wall, floor-to-ceiling window that would have made the most of the view, we got a strange, aggressive-looking cut-out that blocked the view and didn’t align with the room’s style at all. Choose a room away from the lifts as they are noisy and busy. Overall, there’s potential here, but improvements are definitely needed. Certainly not what I expected from a 4 star Marriot brand.

Front desk was arrogant. We reached early for check in and was told to wait (which was fine) but when we came back few hours later, it was clear there were rooms but front desk didn't want to give us the rooms as there were inconsistent statements between the staff. We were eventually given room key when we asked the "right" staff that was nicer.

SERVICE CAN NOT BE BETTER, maybe one of the best I have ever received. Very kind people and qualify staff top of the top. There is no question about it. The most negative thing was the terrace roof, witch is one of the best thing of this hotel was close and when we arrive. It was not fear not to know that before we book this hotel. My expectations were higher from this hotel, Not but, however not the top for this level. There are better hotels. I have better speciation for Marriott hotel.

We had a great stay here. The hotel is absolutely lovely. The rooftop pool and bar are great in the afternoon for a dip and sundowners. We were treated to complementary cava during the stay. The rooms are very clean and comfortable, but we had a strange situation with a random man entering our room without knocking or announcing himself. He seemed to be in charge of service or maintenance. Housekeeping also didn't clean our room on the first night. Apart from this we really enjoyed our stay here and would stay here again. The close proximity to the metro was also a bonus.

Room was clean and tidy 👍 I am check in about midnight, have 2 receptionist at that time. One guy wearing glasses can’t do my check in properly take time but can’t finish , then will have another tall guy to taking care for me. Breakfast very good and variety. I love avocado, but in last day breakfast not have it very sad. Overall was good, if I have a chance to come back again will choose this hotel.

Good hotel. The only complaint is that it is not too easy to call an Uber or taxi to the cruise terminal - a bit chaotic.