Ojo Santa Fe Spa Resort

I'd never been to a spa resort and had NO IDEA what to expect. We stayed two nights in one of the Cottonwood Rooms. Pretty nice rooms, though slightly dated and probably not what you'd call luxurious. They're comfortable enough, but didn't feel like Wow, We're at a Resort! kinda comfortable. Also, amenities are few and far between (The ice maker in our building, for example, was located in a common room that needs a bit of care -- the ice dumps into a fridge where it seems you're expected to fish it out -- in huge chunks -- by hand. Bleagh.) The setting itself is really beautiful, even on a cold winter day, and seeing the steam come off the gigantic soaking tubs in the main area is actually pretty magical. The tubs were hot, towels were well-stocked, and customers were generally all kind and friendly to each other. The place wasn't terribly crowded during our visit, which was a plus, as it also meant the restaurant on-site was never crowded (we had dinner reservations, but when we arrived, the places was empty enough that they never even asked and just seated us immediately). The dining experience is exceptional--quality all around, great food, served quickly. Very nice. The only factor that takes this review down a notch is staffing. While generally kind and competent, they're inflexible about nearly everything. (Wanna checkout an hour late while a member of your party finishes a massage? Nope. Wanna be charged a fee to do so? Happy to accommodate. Nearly every interaction seemed as if things could be easily resolved if we just handed over the credit card.) We also paid for a private soak--and like others here, experienced the cross-armed foot-tapping from staff, who just seemed generally a bit put out by dealing with everyone. We felt like we were in the way. On the plus side, the person in our party who got the massage said it was definitely worth it, and you won't be disappointed by the general atmosphere and location. The bottom line: Would we go back? Probably. However, for the room rate we paid -- even receiving the NM local discount -- it seemed a *tad* steep for a run of the mill room. Next time, we'd probably just consider a day pass instead, rather than staying on site. And we likely wouldn't do a private soak again.

We stayed at Ojo Santa Fe Resort & Spa for two nights in the middle of our 15-day Southwest vacation, intentionally choosing this spot to recharge, and it delivered. Admittedly, we were skeptical as we drove in, unsure if we were headed the right way. But the moment we turned onto the property, any concerns vanished. This place is tranquil, lush, and thoughtfully designed, a true oasis. The grounds are beautifully green and peaceful. Our room had a comfortable bed and a private balcony overlooking open fields, which made morning coffee feel like a retreat in itself. The soaking tubs, both public and private, were phenomenal. They were clean, well-maintained, and deeply relaxing. We also booked massages, which were very nice and added to the overall sense of renewal. The food was very enjoyable, with a variety of well-prepared dishes and great service. We appreciated being just far enough from downtown Santa Fe to avoid the noise while still being close enough to explore when we wanted. If you're looking to unwind, reconnect, or simply pause during a packed trip, this place is a perfect fit.

What a wonderful birthday my husband planned this past week. We experienced a little snafu with our reservations and after a 7 hour drive, we were ready to book another place...HOWEVER Ozzy from housekeeping came to the rescue. Ozzy greeted us in the courtyard and escorted us to a Casita. The Casita was inviting and very comfortable. Ozzy also made reservations for us to dine at the Blue Heron that evening which was so yummy. His smile, kindness and service erased the snafu from our minds. We enjoyed our stay, using the fitness center, hiked, soaked in the baths, swam in the salt water pool, relaxed in the hammocks, had a wonderful breakfast, yummy Santa Fe stacks, watched the puppy play and just enjoyed. Everyone was super friendly!!!! Thank you Ozzy and Ojo.