Hôtel la Plage 5 étoiles la Grande Motte

We stayed at La Plage Hotel for 2 nights. The best part is the beachfront location, but overall it didn’t feel like a 5-star experience. The rooms were fine, but the hotel is clearly understaffed, which led to slow and inconsistent service. Cleanliness was also lacking—lifts and tables were not well maintained. The private beach is small and crowded, so it doesn’t feel exclusive. We only ate once at the Beach restaurant—the food was average, the menu was limited, and several items were already unavailable. The hotel’s main restaurant served good food, but it wasn’t busy and service was so slow that we spent too much of our holiday waiting. On holiday you don’t want to stress about delays, but it felt like we missed out. Having stayed at another nearby 5-star hotel, the difference in quality and service was clear—La Plage falls short of that standard. Great location, but overall the experience was closer to 3-star than 5-star.

We stayed here for three nights as a family of four with two rooms - a suite with huge terrace and sea views and a smaller room with a small balcony. Both rooms were good. We arrived earlier than 4pm check in and left our cases and the receptionist called us to let us know when the rooms were ready. She also offered beach/pool towels while we waited. The team who work there are very professional and friendly, excellent receptionist, car park and housekeeping team. The beach club/bar was good, it is an extra charge but if you don’t want to pay you can sit right next to it on your own deckchairs etc. we paid for loungers and the team working there were friendly and helpful, moving parasols around to create shade. We ate lunch in the beach club bar a couple of times and it was good. There are lots of restaurants about a five min walk away. We never ate in the hotel as had dinner in local restaurants. The hotel has a small pool if you don’t like the beach and is definitely located in the quieter area but everything is a few mins walk away. Only small criticism is I never understood why the aircon wasn’t on in the bar area as it wasn’t very welcoming. Usually you come in from the heat to the cool aircon but it was just very stuffy.

Great Hotel in all respects. Very good service, clean and perfect location with sea view. Delicious food in the Restaurant but open space kitchen is not very comfortable.

Beautiful hotel with lovely staff. Dining was outstanding!

A beautiful hotel with a very friendly and accommodating staff. The smaller but well maintained pool area was a perfect afternoon siesta location and the beach is meters away! The beach bar was closed do to extremely high winds understandably. Our room was exceptional and had the perfect view of the Mediterranean while we sipped local wine and enjoyed our anniversary. 10/10 would recommend and stay again!

Outstanding hotel and outstanding service all around. Views are amazing. The balcony outstanding! The meals are top class, the pool beautiful. We are from Australia and the staff were fantastic at communicating with us. Best holiday ever.