Hotel Rober Palas

On the website it informs you that check in is in between 12 and 4. We arrived at 1.30 and told the room wasn’t ready and could we return in half an hour. We returned after 40 mins and the room still wasn’t ready!! We were then given a room but the cushions on the bed smelled absolutely awful. There were hairs in the bed and a hole in the bedsheet although the sheets appeared clean. In the bathroom there was no shower mat so we had to use a hand towel on the floor as it was dangerously wet from the shower spray. There were hairs on the bidet and there was a dead mosquito in the middle of the bathroom mirror. We are actually staying here tonight but never again.!!

On previous visits to Albir we had stayed at a seafront hotel and in a beautiful apartment. This time we stayed at Rober Palas on a cricket tour, as the hotel had been recommended by the local club. The location is good, in a quiet side street yet very close to Avenida Albir with its restaurants, and just about walking distance from the seafront. Check-in was quick (we arrived after the main group). However, when I saw the room, which was very basic, and the bathroom which was truly awful, I wanted to go elsewhere straight away. We stayed only because of the group. The room was extremely basic with virtually no amenities. The beds were not bad, though. The bathroom was a relic from the previous century. Getting in and out of bathtub (the shower was inside the tub) was quite hazardous, because of the design, and my partner slipped and fell on one occasion. The water temperature was extremely difficult to regulate, it was either boiling hot or very cold. The fittings on the tub were very shabby. And the provided 'toiletries' consisted of tiny sachets of the cheapest shower gel. The breakfast room was in the basement, and the buffet was at the low end of average. Not much choice for vegetarians, so we usually just had some muesli, a banana, and a slice of toast (or a croissant if they weren't stale). The coffee from the machine was pretty awful and watery, so I switched to tea. The staff were quite pleasant. The bar on the ground floor is pretty non-descript, service ok, nothing special, but there are some outdoor tables. I had been looking forward to the pool area which looked nice in the hotel photos but turned out to be a building site. I hope that has changed by now. After all this criticism I have to say, that prices were less than we had paid for the other hotel or the apartment. My expectations were probably too high, so taking into consideration that this is a budget place I have rated this hotel 'average' rather than 'poor'.

Llevaba un montón de años sin volver a este Hotel, sigue igual que siempre, el trato es espectacular, las habitaciones están muy bien, y lo mejor que tiene de todo es el restaurante, el bufet siempre de muy buena calidad y con muchas cosas, Hotel, muy recomendable, muchas gracias. Esperamos volver pronto