Altus Express Hotel recensioner

The hotel is ideally situated in the city center and within walking distance of the city’s main attractions. The staff is amazing and very helpful and knowledgeable. We had a great stay.

Friendly staff and nice spacious room

前台服務蠻好的，就是英語差了點。

I was a guest of the this hotel for about 12 nights. Very loyal to this hotel until they charged me $20 for a guest that was here for 2 hours and my room is just over $20 per night. I started booking for 2 people so this does not occur and they tried to charge almost 100% again. I did laundry here and my 8 shirts and 8 socks ended up costing $32 which is more than 2 person stay. I called 4 other hotels and I would have paid about $2-3. They are greedy with everything here. Also, don't exchange dollars here, I found the exchange houses that give me 8.3 instead if the 7.5 rate here. One lady charged me extra for eggs so I thought it was the norm then the rest of the days I got free eggs for breakfast so not sure if she was lying. Some days they don't have any eggs available and some they do. The breakfast is free and included so mot sure why I was paying her for the eggs. Overall I have a bitter taste staying here with all the extra fees after staying here for so many days and exchanging over $1,000. In the end they don't care and I started exchanging at the exchange houses and not referring my local friends to this greedy hotel.

Katiuska, Cielo, y Antonio, son unas excelentes personas, me apoyaron varios dias. Son los mejores empleados del mundo, son muy profecionales, hicieron que mi estancia en el hotel Altus fuera excelente; ellos compensaron la mala experiencia que tuve antes de llegar a Altus. Muchas Gracias, Lourdes Michel