Gästanvändare
11 januari 2025
As a Marriott Bonvoy Titanium Elite member who has stayed at over 300 Marriott properties worldwide, I can confidently say that TA'AKTANA, a Luxury Collection Resort & Spa in Labuan Bajo, Indonesia, now ranks as my absolute favorite. Our recent six-night stay with our young family (boys aged 2 & 4) was nothing short of extraordinary, setting new standards for luxury hospitality. The excellence began before we even entered the terminal, with staff greeting us at the jetway of our arriving flight from Bali – a level of service rarely seen even at the world's most prestigious properties. We were swiftly escorted to an air-conditioned van while they handled all our belongings, setting the tone for the impeccable service that would define our entire stay. The Property and Accommodations: The resort's stunning beauty surpasses what photos and videos can capture. We were graciously upgraded to a one-bedroom villa, where our dedicated butler, Noni, conducted our check-in with seamless efficiency. Despite visiting during the January monsoon season, we were blessed with excellent weather, though the attentive staff had indoor activities prepared just in case. Dining Excellence: The breakfast service at TA'AKTANA rivals the finest I've experienced at Ritz-Carlton, Four Seasons, and Aman properties worldwide. Special recognition goes to Desy, Julio, and Chef Andi at Leros restaurant for their exceptional attention to detail, particularly in accommodating my youngest son's dairy and egg allergies. The Pool Bar and Coffee Roaster experience, enhanced by the outstanding service from Wahyu and Welem, elevated our poolside relaxation to new heights. Outstanding Kid's Club: The Kid's Club staff, especially Ima, Tri, and Astri, provided our boys with an unforgettable vacation experience, treating them with genuine care and creating engaging activities that kept them thoroughly entertained. Exceptional Service During Unexpected Circumstances: When my wife fell ill during our stay, the staff's response demonstrated their true commitment to guest care. Our butler Noni coordinated in-room dining, arranged a visit with the on-site doctor (a remarkable amenity), and personally delivered medicine to our villa. This level of attentive care truly sets TA'AKTANA apart. Personal Touches: What struck me most was how the entire staff knew our family members by name, especially our young boys. The property's quieter period following the holiday season allowed for extraordinarily personalized attention from every staff member we encountered. The Resort Experience: Inspired by the spider web-shaped Lingko rice terraces of Flores, TA'AKTANA seamlessly blends luxury with local heritage. The Olympic-sized swimming pool, thoughtfully designed Kids Club, and breathtaking sunset views from the overwater bar create a perfect balance of relaxation and activity. Final Verdict: TA'AKTANA has masterfully created what I can only describe as a "White Lotus experience without the drama!"
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