Home2 Suites by Hilton Lafayette

A Big Miss and Overpriced We stayed for our son's Purdue graduation weekend. Most hotels around the area were triple their normal price and this one wasn't any exception. The room, bed linens, and towels were clean. The comfort of the bed was okay. However, the bathroom pocket door wouldn't latch properly. I got locked in and no phone to call for help. The latch was caught on the wall plate. Thankfully my husband came back to the room and helped me. It could've been worse if I was staying by myself! I called the front desk to report the problem.The young women advised us management was aware of this issue, it's all the rooms, and is looking to replace them eventually. I asked if maintenance could least look at our since I got locked in?! I was told it wasn't possible, then repeating what she said before. We weren't offered for management to contact us, a different room to switch to, or even a small discount on this room, since the door was broken. Also, check-in they had a beautiful balloon decoration in the center/main dining room. (I'm horribly allergic to latex balloons) It caused me to have a breathing reaction, resulting in me running out the front door I couldn't finish checking us into our room. My husband took over while I stood outside taking a inhaler treatment. We told them why...nothing was done or said. We couldn't even partake in the morning breakfast after what we just paid for the room.(the balloons being in there) Nice gesture for Purdue grads by the hotel, but maybe use mylar only.

Great management Management at the hotel was great, caring, compassionate and hardworking. I appreciate the assistance they provided to my family after a scheduling mix up.

I didn’t stay,pool was down and that was our reason for going,I’m still waiting on my refund and it’s been 6 days

Night clerk was not at all friendly or welcoming, breakfast was not at all good, offered very little and everything was dry and tasteless. On the positive side, the rooms were clean and spacious, hotel was easy to access and there were plenty of parking spaces. Overall not a terrible experience but honestly would probably stay elsewhere if i returned.

Overall - we enjoyed the stay - plenty of additional space in the room and the lobby had great seating options. The TV channels were a plus - as they had the Tennis Channel. :-)

When I made the reservation, I didnt realized that i picked your location(Lafayette) instead of the one at West Lafayette. When i called your location, spoke to Amelia and informed her that we're going to be checking in late,she just said its ok and that was it. When we arrived at the hotel and as we're checking in,I noticed that my bill was not the same amount that it was when i booked it, I asked her why and told her that when i made the reservation the rate wasn't that much. She said I booked the hotel thru a third party which is ******* thats why the rate is high. Im like annoyed, I was going to show her the email that i have when i made the reservation but my husband stop me as he's already tired and doesn't want to deal with her. So we just decided to go with the expensive rate that she charged us and left the counter. She didnt say anything at all,not even thank you or whatever. Never again.