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Rubbish hotel i have ever been, from getting out of the car to the front desk, useless staff not welcoming. Front desk rubbish, the receptionist with name tag Afam, the guy was too rude and arrogant. I came out of the lift to 11th floor and trip bags of rubbish dumped by the lift late evening. My room was dirty and left the way the last guest left with full bin, bed not made water on the floor in the bathroom. When we complained at the reception desk. I was told I was lying. I had to stand my ground before he agreed for my bed to be clean. The hotel should be 2 star not 5.
Översätt
Gästanvändare
Bodde på sep. 2023
Annat
2.0/10
Publicerades 8 okt. 2023
This hotel is rubbish. The service is absolutely hopeless. The staff don't care. No manners. They are all about money and have no interest in ensuring that the customer is comfortable. We made it clear we do not want rooms with cigarette smoke smell. They took us to 3 rooms that were not smoke free. My son and I are allergic to smoke. When we kept complaining, they made it seem like we were fussy customers. The food was crap. We ordered fried chicken. It was so dry and rubbery and tasteless. I DO NOT recommend this hotel to anyone. You can hear what's going on next door. Late at night we could hear their conversation. I checked out the next day cos I could not stand the thought of being in that space another day. Horrible experience.
Översätt
Gästanvändare
Bodde på dec. 2022
Reser med vänner
10/10
Enastående
Publicerades 31 jan. 2023
I had a wonderful time with my friends. Cool environment with a lot of foreigner. I didn't believe it that foreigners have a specific location in my Country that looks like Las Vegas in Lagos Nigeria.
Översätt
Gästanvändare
Bodde på dec. 2022
Familj
2.0/10
Publicerades 31 jan. 2023
Arrived tonight at the oriental hotel Victoria Island and entered my room 1045. My my my what a complete let down!!! Absolutely disgusting. Dirty curtains, the shower room an eyesore. Two cocroaches prancing about. The pillow case had holes in them .Bare room. Dated decor. Broken furnitures. Leaking roof. The bedding used to be white I think but now dull ugly off white. The decor dated and murky... My goodness the list is endless. Shame on the management. Complete waste of money.