Hotell & Spa Lögnäs Gård

Vi love that place and recommend for Alla families especially family with children, we been there many times and we are very satisfied, JUST one small detail The last time we been there in July 2023 I’m noticing the choice and quality of food it’s not like before 😒

Upon arrival, our room was not ready at 15:00, we had to wait another half an hour to get acess, and missed our spa slot before dinner. We were informed they were under a lot of stress... Once we arrived in our room, we found out the shower and restroom was outside, in a shared corridor. You'd think they should have informed us about this at the time of making the reservation. Every time we'd use the rest room, we'd need to consider bumping i to strangers on the way. Besides, the cost was the same as the hotelrooms!?! When we raised these issues with the reception, they only refered to an e-mail adress we could contact to let them know, which we have, since we really didn't get what we paid for. They have still 1 week later only reverted with a "we're sorry you feel this way". Seriously?! Unfortunately through, it didn't stop there, low hanging fruit for a service provider of a spa, is serving water, tea and dried fruit free of charge in the spa area, however here there was no dried fruit and a cup of tea was 30 sek!! I am sad to say, but as we have been here before, I thought I knew what to expect, and I was so looking forward to our stay, however we were awfully disappointed, especially since they really didn't seem to care at all...