Disney's BoardWalk Inn

I checked into a resort view room. I was surprised that the finishes were worn and dirty in bathroom. I also found the toilet paper on the holder had a very odd brown substance on the edges. I spoke to someone at front desk who seemed to be unconcerned and offered someone to go look at what I was reporting. I was exhausted and wanted to sleep, so I told her this and that if Disney thought the room was clean, so be it! She should have offered to move me immediately! It may be minor though Disney hotels are costly and this is a motel 6 quality!! Especially the toilet paper roll.

It is a must to visit this place, very calming and surroundings are clean, charming and sophisticated. Ride a skyliner and boat for free. I keep on going back to Disney Boardwalk every year and Boardwalk never seem to disappoint me. You can go to Epcot, Hollywood studios using the Skyliner. I would highly recommend it.

We are very familiar with this resort. It is my husband's favorite. He loves booking a balcony room with the Lagoon View and Club Level. This time, our trip was planned in a shorter time than usual, and we were not able to get Club Level, but we did book a room with Boardwalk/ Lagoon View. The last two times we booked this resort, we were very surprised at the way luggage is handled between valet services/parking services and Bell Services. We're not new to Disney resorts at every level, and the luggage service here is just off, in my opinion. We decided to once again drive as it happened the last time we parked in the front, and a valet/parking attendant offered to help once again with our luggage. Basically, they help you load it into the cart, push it a few feet unto the sidewalk, and tell you to leave it there until Bell Services comes and gets it, completely unattended and unsupervised. The last time we received very condescending answers when inquiring as to why our cart was left by the sidewalk unattended just to be told that Bell Services will come get it when they could. I asked him if this was the same process again, and he said yes. I told my husband there was no way this I was leaving our cart unattended on the sidewalk, our room was ready, and there was no reason for it to just sit there. While my husband parked the car, I tipped the valet/parking the attendant and stood by our cart waiting for Bell Services just to be told I need it to go inside and let them know that our room was ready. We just came back from Disneyland, Bell services is located right by the parking area, so you can go immediately to them and if your room is not ready you can leave your luggage there and go on with your day. He said that was not what they were doing and that I needed to go inside and let them know my room was ready, once I was in my room, then they would call, verify and bring over. There were four other carts left unattended, including one with two purses hanging. Our Bell Services attendant was super friendly, and in no way we're we upset with anybody, that's is just what the resort has in place. Not only do you tip the parking attendant for basically helping load luggage into a cart pushing it 5 ft to the sidewalk, making you go inside letting bell services know is there and then either waiting for them to come get it if you're not comfortable leaving it unattended or pushing it there yourself. I thought that was very awkward for a deluxe resort. I don't mind tipping, but I feel that is a system in place to create a reason to tip the parking attendant. We didn't have that much luggage we could have done it ourselves, we thought the cart would come in and at least be delivered to Bell Services rather than be told leave it, there go inside, let them know, they'll come get it when they can and you can just go on to your room. I wasn't going to leave it there again. As far as the room, we had a newly remodeled room. It is an improvement