Conrad Orlando

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

很新的度假酒店，房間裏設施很新很乾凈，室內空間也很大，早餐品種豐富可以點餐或者自助。院子裏有很大一片湖，很多水上項目可以免費玩，距離迪士尼樂園很近，有免費穿梭巴士接送，下次去了很會選擇入住。

酒店很新，服務很貼心～衹是酒店早餐選擇還是少了些。其它都很好 下次還會選擇

非常滿意，

設施設備很新、服務還不錯

不錯很好。