Wyndham Lake Charles

very good

Ein brauchbares Motel, aber Frühstück war minimal. Noch nicht einmal kalte Milch gab es. Die Sauberkeit war auch fraglich. Im Kühlschrank lag noch eine alte Flasche und hinter die Kommode durfte man nicht schauen.

The carpets int hallway was so soft, the beds and sheets were excellent but the cutlery was not thoroughly cleaned had residue from the last meal.

Disaster This hotel needs to be demolished, I’ve seen some bad rooms at hotels but this was the one that will never be topped!! From the moment you walk in and the smell of mold slaps you in the face, the person that’s not even trying to pretend to care talking on FaceTime… the room flooded from the ceiling that as soon as the floor covered with water the painted over mold said hello. Went back to see if the front desk person was finished her call, she wasn’t at least six staying on the second floor was in the lobby with the same problem, I had it the worst… leak must have started on my end first and made its way down. Hotel never asked if they can make it right, I wouldn’t have stayed the smell kicked into high once the painted over mold got wet. Of course I sent the hotel an email with all this and they did reach out with: I hope that you will give us another chance to prove ourselves and show you why we take great pride in the service we provide to all our guests, every day. Please join us again soon! There is about 6 different hotels in the same block of this hole, book elsewhere

There was no hair dryer in the room. No phone or contact number for the desk in the room. When called on my cell it took well over 20 minutes to bring up a hair dryer, after a shower and a 2nd call. The worker wanted to install it rather than just provide it to use. Bathroom shower head was nasty.

The room was fine. A great location for us. The complimentary breakfast was severely lacking.