Gästanvändare
8 november 2022
This hotel needs some upgrades and a good exterminator. I woke up at midnight to bugs in the Bed. What a horrifying night. There was no manager on duty, I took video and pictures. When morning came I took my video and pictures to the front desk and no manager on duty, just the young man that prepares breakfast. He was very apologetic and gave ne the email to the hotel manager. This young man was doing double duty (checking out guests and preparing breakfast). I wrote an email to the manager about my experience and Samuel A apologized for the Ants but used the excuse of being in Texas. This is a lack of cleanliness. The carpet is dated and needs to be removed, beds need new mattresses and pillows, everything in this place needs to be updated, including the elevator. Staff was nice.
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