AC Hotel by Marriott Portland Lake Oswego

The hotel is attractive and clean, but often impractical. My room had no closet orplace to hang up clothes, and the flat, rectangular sink was 3 inches deep and didn't drain well . The hotel cuts costs on almost everything, including kleenex and toilet paper so thin you have to triple to use.The towels and blankets are thin.

I loved this hotel! I've been staying at hotels with another chain and this was so much better! I think the hotel was recently renovated as it did not show much wear. The aesthetic was very modern with laminate flooring overall. You could even see modern touches in the light switches. There was a small table with 2 chairs and an area rug. There was a platform bed with matching nightstands. There was a desk with chair, but no dresser. However, counter space spanned the length of the room. I thought it was a good use of space without being too crowded. The night stand had an alarm clock (thank you!). The bed was comfortable. The bath had good counterspace and a shower only (thank you!). Toiletries were in individual containers, not the larger shared containers I'm seeing at other hotel chains. I also liked the products. The only negative on the whole stay is it took a very looooong time to get hot water in the sink or shower. I was ready to give up. Hotel staff were aware and are working on it. Temperatures were well-maintained. There were usb chargers and plug-ins available. Another small rub, there was only one elevator working, so I took the stairs to the first floor and couldn't get out. The door to outside was alarmed and the door to the first floor was locked. I had to walk back up to floor two and take the elevator down to floor one. I also am not sure why Portland hotels are charging for parking. I think the water and elevator issues are likely to be remediated and I would stay here again.

They cancelled our reservation that was prepaid through Hotwire. We arrived from flying in from Chicago and were faced with no room. They called around and found us a room at a hotel next to a construction site. The worst part is they still cancelled our room when the room was prepaid for four nights!!!

They’ve got a great happy hour and Greg is a great bartender! It’s a clean, good environment around the whole hotel, great breakfast options (and I’m told other meals, I just haven’t been able to enjoy those yet), and the staff is friendly and courteous. I always look forward to staying here!

I stayed for 6 nights (24 Feb-1 Mar) my room (Room 526) was cleaned once and because I went to the front desk and asked. BTW, I did not leave anything on my bed.. in some days someone came in, empty the trash and changed the towels… very sad for a hotel with “high standards”.

Desiree H was amazing at the bar! She made the most beautiful, delicious fruit filled virgin mojito. My husband said she was the best bartender ever, and held a great conversation. She truly knows what she’s doing, and makes sure the customers are satisfied.