Best Western the Inn at the Fairgrounds

We were there Wednesday. Check in is at 3pm. We got there at 1:50. Yes we know it's early. But we stay in a lot of hotels here and there and if we were early like this they would ok to check in. We drove 4 hrs. The guy at the desk was.very rude. Gave us an attitude didn't even say hi or anything.. just my name and he tells us it's to. early to come back at 2:30. I said we drove 4 hrs and were tired. Just wanted to shower and rest before we went to the game..nope no compassion. So we basically just drove around for 45 minutes. Went back it was 240 and the same thing. No hi nothing just name for the room. We got to the room. The AC was off. It was 90 degrees outside. So it was a little stuffy and warm.. we turned the AC on..In a few minutes we know why, it was loud and rattled and made this other awful sound. The fridge wasn't working at all. The sheets had stains and the one pillow case. We were going to ask for another room but didn't want to go through asking this guy for anything..so we figured it was only one night. And we weren't going to be in the room much except to sleep. The shower was good..nice pressure..But the shower curtain could definitely needed to be washed. They have free breakfast from 6am to 9am..we were there a little before 8am. Omg the worst breakfast we have ever had in a hotel. Worst!!. There was hardly anything left. No mix for waffles. The tray had eggs and sausage patty in was empty..the orange juice was so watered down no milk for coffee or cereal.

I loved the Daniella's restaurant, shoes stuck to the floor a bit though. Breakfast was uneventful. Cig butts all over the ground outside, kind of gross.

The younger girl at the desk was wonderful. The manager and other lady there have some scam ring going on there. I had book a room for 3 nights through *******. After 1 night there I went back to my room and the key wasn’t working. I went downstairs and they said I was suppose to have checked out. I said no and showed them my ******* email. Which they bushed off and said they only had 1 room left and I panicked and paid for another two nights. What should have happened after I said is there something wrong with your system with my phone still showing the email oh let me call *******. Which is not what happened I had to call ******* and was told they needed to call them. They eventually did and told me I was right I did have the room booked for three nights. After being told I would get my refund my credit card company started flagging stuff. So I had to cancel my card and get a new one. The morning of check out they left a charge so that way I couldn’t leave until it was paid. Trying to get more money out of me. The girl that was there that morning was wonderful she told me that the computer said my room was booked for 3 nights and that she wasn’t sure why they made me buy 2 nights. She also said not sure why they are charging any extra fee. She fixed everything and I was able to leave without paying for that random fee. I was also not the only person getting scammed