Emmanuel Holiday Apartment

喜歡在攜程，訂國外的酒店

We have been coming here for 25 years, and we were recently appalled by the service of the new owners as well as the ill-maintained apartments and surrounds. We were charged $495 per night for Friday & Saturday (not a long weekend or holiday period). Last year is was $215 for Friday and $370 for the Saturday night. When we approached them to challenge the amount, they blamed the previous owner. We had 3 apartments booked, as per normal as we travel with friends. Eventually they agreed to refund $450 ($150 per apartment) but refused to credit the card we used to pay. Istead they wanted my bank details which I was scared to hand over to them. The father yelled at me, when I refused to give my bank details, so I just left as I felt a bit threatened. The grass was long, the pool and kids pool were dirty, and everything was neglected. Avoid this place.

Check in is via attached motel on The Esplanade, very friendly and helpful receptionist. Arrived early and was able to check in. We had a ground floor 2 bedroom apartment. Apartment was very comfortable,clean and had everything we needed to cook all meals while there. 1 room with queen bed the other had 1 queen and 1 single bed. There is a washing machine and dryer in the bathroom as well as a bath and separate shower. Straight across the road from North Arm and a couple of minutes walk to Aldi and a comfortable walk into town and nearby cafe and restaurants. There were 2 pools but on checking on them before having a swim we found them dirty and low in water (so no swim for us) A couple of downsides:we found the beds very hard and the street out the front is rather busy and noisy during the day but does get better at night.

Clean, quite, spacious , good layout, comfortable beds, appointed with 2 bedrooms , kitchen, dinning and lounge, bathroom with laundry. Nice sea breeze through windows, views of the lake, close to Main Street. Staff were helpful and accommodating.