SpringHill Suites Austin West/Lakeway

Lovely well priced hotel in great area. Lots of dining options nearby. Would have been even better had they not charged the credit card I gave them for incidentals to pay for the room I had already paid for through Trip.com ! This was the second time in two months they did this to me. And each time I had to call or go by and tell them to correct their mistake. Asst manager, Faith, told me they can’t tell if Trip guests have already pre-paid for their room or not …. !?! Funny not funny how all the other hotels I book via Trip can tell and don’t double charge me for my room fee ….. 🤔

Upon arrival, I was warmly greeted by the front desk staff, and check-in took less than five minutes. The room was clean, though we did find some old food left in the fridge. We used the heated pool, which was well-maintained, and my kids had a blast. The only downside was the lack of stocked pool towels. Check-out was quick and easy, and the location—just a short drive from Lake Travis—was a great bonus. Overall, I give this place a solid 4.5 out of 5.

very nice, i wish they had a hot tub, pool is very small. wish i got to move rooms with a better view of the city!