James F
8 augusti 2024
My brother and stayed three night for a family reunion. When I arrived I was very surprised. Everything was small. The bathroom was smaller than at coat closet. It had a tub shower with a curtain. The bathroom fixtures were coated with lime. Shower head was pretty good. The sink faucet spout was so close to the sink it was hard to wash my hands without touching the back of the sink. It made me feel a bit uncomfortable. However, I clean all the fixtures and flat surfaces with disinfectant and spray the beds. The air conditional was a through the wall type and noisy. The TV was okay. There were no charging ports for our phones. Overall the rooms were well worn and in need of a refresh. I was surprised it was a Wyndham. When we left for a day of activities we decided to take our things for safety, The biggest surprised was when we arrived back to the hotel for the day around 10:00PM, we opened the door and the room looked ransacked. On second look, we realized housekeeping had stripped the beds, put the bedding on the chair, did not leave clean towels or cleaned anything. The desk clerk avowed no knowledge of it but offered us a different room, which seemed slightly better than the previous room. We were okay with it. There was no courtesy. As a matter of fact, my brother had a question for someone at the desk. She said she could not answer as she was not yet on the clock. No apologies, no nothing. This hotel is not at the bottom of my list but it is extremely mediocre. I hope I do not have to stay here again. But, never say never.
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