Langfang New Sunrise Suite Holiday Inn & Suites

We booked into the Holiday Inn Suites at "Holiday Inn Langfang", this time around. Our previous visits to this hotel, were not particularly good, with service "a lack of service", being the primary reason. Nevertheless, we wanted to try the "Suites" section this time, and also see if things have improved. Unfortunately, we were yet again inconvenienced at check in. This is the only hotel, in China, in our experience that seem to not be favourable towards foreign guests. Bearing in mind that we have visited numerous hotels, and have been living and working here for around four years. Other than the most unpleasant check in process, our overall stay was fairly good. The "suite" has a fairly spacious layout, and the rate is relatively affordable. We were very disappointed to learn that the swimming pool, was not operational (this whilst it's advertised on Trip.com). We do enjoy the Breakfast at this hotel, in fact, we have breakfast here at least once a week. Previously, we found that the Dish Name Cards at the Breakfast Buffet, are only in Chinese. This is still the case, WHY? As it's an "International Brand", hence we expect a level of English as well. This can be such a lovely Hotel, if only they would work on improving their service levels. With that said, we received excellent service from "Allen", whom tried his best to meet our requirements. (Perhaps, his management, could learn some professional courtesy from him). There are numerous hotels around, and if this one wishes to remain busy, best they improve their service, especially towards foreign guests.

We stayed in this hotel for 2 nights and we got an upgrade for free in a wonderful suite! The room had all the amenities, bathtub included. The breakfast was varied and had a good quality

Good coffee at the breakfast, check-in took ages, the room was perfect.

Great place.

Good for business trip

位置不錯，距離商場後面就隔了幾步。 停車方便。 設施有點老，雖説都有雙水盆，但是兩間房中一間房，兩個不好用，一間房一個不好用。 9:20到的早餐什麼都沒有（圖1），都是人，沒有人維持秩序，看門口這位大哥（ 圖2），就在那裡直接吃上了。沒什麼大的接待能力就別出這麼多的帶早餐的房。沒有任何致歉，反正早餐無福享受。