Northcote

非常好的一家酒店服務很細緻，住的也很舒服

We have stayed here probably half a dozen times in the past and always enjoyed the experience especially the food. This time the food was exceptional. Service was great special thanks to the lady sommelier, she was helpful, knowledgeable and went out of her way for us. Excellent. We were less keen on our room a bit dark and in need of updating. I know there has been a recent change of ownership but having seen a previous comment about the garden was shocked to see the vegetable garden in such a mess. Such a shame. We will however return as the food is so good even our grumbles don’t deter us.

Omg,absolutely outstanding , stayed a night for my husbands 50th in a garden room and all I can say is wow! Amazing! All the staff were fantastic the food was incredible and totally enjoyed the whole experience , will certainly be returning! X

Just returned from a three night stay at this hotel. It’s our third visit and as always the experience has been amazing. The unobtrusive attention to detail with northern hospitality makes for a relaxing time. Lisa and her team excelled as usual delivering delicious, beautifully presented food. Without exception all staff were extremely friendly and helpful. I would like to give a shout out to Iona who made me some original non alcoholic cocktails based on my taste. I think you should call my favourite ‘Iona’s Italian Spritz’! Looking forward to our next visit.

Finally visited Northcote, after a number of attempts. The hotel (Garden Room) and restaurant exceeded our expectations. The friendly but extremely efficient service, from reception through to room service and dining room staff was first class. The dining room experience was exceptional. The only minor criticism I would have is that there was no portage service for taking our luggage from the car to our room.

We were somewhat disappointed with our Gourmet one night break. Having not visited for a few years we had clear expectations of the standards and food offering we were hoping for. The place is looking tired. Our bedroom was in need of a refurb, bed was excellent though! Restaurant toilets somewhat shabby, rust on taps and untidy. The extended tearrce area outside was however really good. The restaurant service was reasonable, the five course gourmet menu was was poor value for money, very small portions, presentation good though. Bar service was slow when we arrived mid afternoon, one bartender dispensing drinks! Attention needed to the portion size of cocktails, served in small cocktail glasses, we recommend not ordering the cocktails at these prices. Things have changed, the kitchen garden is now overgrown and clearly not tended. Snack offerings in the bar area pre dinner were not offered as previously, and the post dinner offerings were poor. I remember small eccles cakes were served at one time. Overall we got the impression that costs are being cut at the expense of customer satisfaction and expectations. A few ideas could be learned from other michelin starred establishments i.e. Moor Hall for wxample. Unfortunately we cannot recommend Northcote as we found it this time hence the low star rating.