The RIYAZ Lavanya Langkawi

The RIYAZ Lavanya Langkawi recensioner

The RIYAZ Lavanya Langkawi

Jl. Teluk Baru, Langkawi, Kedah, 07000, MalaysiaVisa hotellinformation
The RIYAZ Lavanya Langkawi
The RIYAZ Lavanya LangkawiThe RIYAZ Lavanya LangkawiThe RIYAZ Lavanya Langkawi
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Gästrecensioner

4.4/5
Mycket bra
267 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.4
Service4.3
Renlighet4.4
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Alla recensioner(267)
Positiva recensioner(255)
Recensioner med foton/video(112)
Utmärkt pool(33)
Fin havsutsikt(26)
Utmärkt för affärsresor(20)
Väl inredda(17)
Snygg design(16)
Nära stranden(14)
Utmärkt mat(11)
Erbjuder upphämtning/avlämning(6)
Negativa recensioner(12)
Murat hi from Langkawi
Lägenhet med två sovrum
Bodde på dec. 2024
Familj
35 recension
4.2/5
Mycket bra
Publicerades 17 jan. 2025
Perfect hotel. No need many words. Everything is perfect. The only drawback of this hotel is its far from beach. Need take a ride to get to the beach.
Översätt
6/7
Svar från boendet: Dear Murat, Thank you for your perfect score and wonderful feedback! We’re thrilled to hear that you had a great stay and found everything to be perfect. We appreciate your comment about the distance to the beach. While our location offers a peaceful retreat, we understand that proximity to the beach can be important for some guests. We hope to welcome you back in the future for another amazing stay! Warm Regards, The Management The RIYAZ Lavanya Langkawi
Atiqah_kcik
Juniorsvit med utsikt över havet
Bodde på nov. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
I’m currently on an anniversary trip, and I must say, this hotel has truly exceeded my expectations. The room is incredibly spacious, and the cleanliness is impeccable. The facilities are excellent, and I’m grateful to the hotel for fulfilling my special request for room decoration. All the staff have been exceptionally kind and attentive, and the food is absolutely delicious. Thank you for making this experience so memorable!
Översätt
Svar från boendet: Dear Atiqah_kcik,Thank you for your wonderful 5-star review and for choosing The RIYAZ Lavanya Langkawi to celebrate your anniversary. We are thrilled to hear that we exceeded your expectations and could make your special occasion even more memorable.It’s fantastic to know you appreciated the spacious and impeccably clean room, our excellent facilities, and the special room decoration. Your kind words about our attentive staff and delicious food mean a lot to us.We look forward to welcoming you back for more memorable moments in the future. Wishing you both a lifetime of happiness!Warm regards,The RIYAZ Lavanya Langkawi Team
fairy75
Svit
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 9 dec. 2024
Love the room. Very big and nice room. Nice view too. The staff at the hotel are very friendly. Will recommend to my friends and family.
Översätt
6/10
Svar från boendet: Dear fairy75,Thank you for your kind words! We’re so glad you loved the spacious room, beautiful view, and friendly service. It means a lot that you’d recommend us to your friends and family.We hope to welcome you back to The RIYAZ Lavanya Langkawi soon!Best regards,The Management TeamThe RIYAZ Lavanya Langkawi
Gästanvändare
Lägenhet med två sovrum
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 18 nov. 2024
Very spacious room, comfortable to sleep and is near to a lot of restaurants and food stalls.the breakfast is also quite nice however the breakfast choices are just average.swimming pool looks amazing at night,view at jacuzzi is AWESOME the balcony view also nice.
Översätt
6/8
Svar från boendet: Thank you so much for your detailed feedback!And beautiful moment you have capture around our place! We're delighted to hear you enjoyed the spacious room, the comfortable sleep, and our convenient location near many restaurants and food stalls. It's great that you found the swimming pool beautiful at night and loved the views from the jacuzzi and balcony—those are definitely some of our favorite spots, too! We appreciate your honest thoughts on our breakfast options. We're always looking for ways to improve, so your input is valuable and will help us enhance our offerings. We hope to welcome you back soon for another wonderful stay! Best Regards,The Management TeamThe RIYAZ Lavanya Langkawi
jhonyjaimes
Bodde på sep. 2024
Par
12 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
The hotel is very clean, everything looks new, the staff has an amazing service. They all speak English. Breakfast is great 👍. The only minus is that there is a construction going on next to the path to the sea. But other than, everything is great 😃. There is a rooftop area with an amazing view and a swimming pool bar. The attention is perfect!
Översätt
Svar från boendet: Dear Jhony, Thank you for your detailed review! We're delighted that you found the hotel to be very clean, with everything looking new and the service from our English-speaking staff to be amazing. It's great to hear that you enjoyed the breakfast and the rooftop area with its stunning views and swimming pool bar. We apologize for the nearby construction, but we're glad it didn’t take away from your overall experience. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay!Best regards, The RIYAZ Lavanya Management
zeeg
Bodde på aug. 2024
Familj
21 recension
5.0/5
Enastående
Publicerades 24 dec. 2024
Room is clean and spacious, friendly staff and we can book a buggy to bring us to the beach n back. We came in the morning and put our luggages and staff even asked if we needed to use the restroom/ changing room prior check in.
Översätt
Svar från boendet: Thank you, Zeeg, for your kind review! We’re delighted to hear you enjoyed your stay and appreciated our clean, spacious rooms, attentive staff, and convenient buggy service to the beach. Your comfort is our priority, and we’re glad we could make your experience seamless. We look forward to welcoming you back in the future.Best regards,The RIYAZ Lavanya Management
Cameo19
Bodde på juli 2024
Ensamresenärer
72 recension
4.0/5
Mycket bra
Publicerades 25 aug. 2024
The room was spacious with a lovely view, and the bed was comfortable. However, it certainly didn’t look like a new hotel that’s been open for 12 months. The flooring, wardrobes and bathroom were tarnished and looked cheap. The grouting was yellow. However, it was still a relatively pleasant experience, albeit below expectations. Breakfast was standard, nothing special. Pool area was really lovely. Location is a strange one, a few minutes away from the beach, however it’s pretty quite around hotel. Also I was confronted by a pack of stray dogs about 150m from hotel, which put a damper on my stay. The lively town was 1.2 miles away.
Översätt
6/13
Svar från boendet: Dear Cameo19, Thank you for taking the time to share your detailed feedback with us. We’re pleased to hear that you found the room spacious, enjoyed the lovely view, and had a comfortable night's sleep. We’re also glad you appreciated the pool area. However, we’re sorry to hear that certain aspects of your stay did not meet your expectations. Your comments about the room's condition and the breakfast are invaluable to us, and we'll be addressing these concerns with our team to ensure improvements are made.Regarding the location and the situation with the stray dogs, we understand how this could be unsettling, and we apologize for any inconvenience it caused. We're currently working with local authorities and NGO's to address this issue to ensure the safety and comfort of our guests and the local community. We hope you’ll consider staying with us again in the future, so we have another chance to provide you with a better experience. Thank you once again for your feedback.Best regards, The RIYAZ Lavanya Management
AlinkaShock
Bodde på juli 2024
Par
13 recension
4.7/5
Otroligt
Publicerades 27 aug. 2024
Really enjoyed our stay at this hotel The location is great, you can walk 5min, or ask staff to give you a ride for free to the beach ⛱️ Buffet breakfast was delicious and had so many options the rooftop pool was amazing as well👍
Översätt
Svar från boendet: Dear AlinkaShock, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and took advantage of our convenient location and complimentary rides to the beach. It's also great to know you loved our buffet breakfast and the rooftop pool. Your kind words mean a lot to us, and we can't wait to welcome you back for another fantastic stay!Best regards, The RIYAZ Lavanya Management
Monielle
Juniorsvit med utsikt över havet
Bodde på juli 2024
Par
13 recension
4.0/5
Mycket bra
Publicerades 9 aug. 2024
Room was okay and clean. Don't follow GPS as it led us to the old entrance which was closed. Good stay! Can see beach view from room
Översätt
Svar från boendet: Dear Monelle,Thank you for your review! We're glad you enjoyed the clean room and beach view. We apologize for the GPS issue and will look into providing clearer directions. We hope to welcome you back soon!Best regards, The RIYAZ Lavanya Management
Kelly Shaun
Bodde på juni 2024
Familj
13 recension
3.5/5
Publicerades 31 juli 2024
For a 5 star hotel we expect more from The Riyaz. We paid to enjoy a 5 star experience but did not get that. We came early to check in and leave our bags and went for lunch. We understand the rooms aren't ready yet but after finishing lunch and returning to the hotel, no rooms is ready yet.. many of us are left stranded and sitting in the lobby area, some even sleeping there waiting for our room. We came to check in at 12+noon and we are only given our room at 3:15pm. We waited at the lobby more than 1.5hours for our room. The hospitality that is given by the hotel management is just the bare minimum. I saw there is a whole stack of check in papers there waiting to be checked in. They should gradually start to let guest check in once there are rooms cleaned up and ready for new guests instead of letting guests stranded at the lobby. The water in the jacuzzi on the rooftop pool is cold, not warm. On the day of checkout, the housekeeping come and disturb us at 11:30am.. we know our checkout time is at 12noon and we already checked in late, then they come and make sure we check out early.. really wasn't what we paid for.
Översätt
Svar från boendet: Dear Kelly Shaun, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Our standard check-in time is at 3:00 PM and check-out time is at 12:00 PM. This schedule allows us the necessary time to prepare the rooms for our guests' utmost comfort. We understand the frustration caused by the delay in room availability and are working to improve our check-in process to better accommodate our guests.Regarding the jacuzzi, please note that it is not intended to be hot or warm due to our tropical climate, where a cooler temperature is more refreshing. On the day of check-out, our team may enter the room around 11:30 AM to check for minibar consumption, which is a standard procedure to ensure a smooth departure process.We appreciate your understanding and will take your comments into account to enhance our services. We hope you consider staying with us again so we can provide the exceptional experience you deserve.Best regards, The RIYAZ Lavanya Management
Samira
Premium Villa|Premium Villa
Bodde på juli 2024
Familj
3 recension
4.2/5
Mycket bra
Publicerades 22 aug. 2024
Very good experience. Good customer service and care. Would recommend the villas
Översätt
Svar från boendet: Dear Samira, Thank you for your positive feedback! We're delighted to hear that you had a great experience and appreciated our customer service. We're glad you enjoyed the villas and will definitely pass on your recommendation. If you have any other feedback or need assistance in the future, feel free to reach out.Best regards,The RIYAZ Lavanya Management
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Res med vänner
5 recension
3.2/5
Publicerades 20 jan. 2025
1. Water heater is not heated up, mechanical respond is fast. Aircon is not will function 2. Bed frame is not stable and the sound insulation is bad. You can heard people walking at corridor 3. Front desks is not helpful , only 1 of them ( I think the name is yana/ liya) giving the good service. 4. Roof top bar is very good and friendly staff. Amenity at roof top also well maintain However, only will visit the roof top bar again only. Won’t be staying here next time
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback. While we’re glad to hear that you enjoyed the rooftop bar, its amenities, and the friendly service provided by our staff there, we’re truly sorry to learn that other aspects of your stay fell short of your expectations. We sincerely apologize for the issues you experienced with the water heater, air conditioning, and bed frame, as well as for the noise disturbances. These concerns will be reviewed and addressed to improve the comfort of our rooms. Additionally, your feedback about our front desk service is noted, and we will work on enhancing consistency in guest interactions to ensure a more helpful and welcoming experience. Your comments are invaluable in helping us improve, and we regret that your overall stay did not meet your expectations. Should you change your mind in the future, we’d love the opportunity to provide you with a better experience. Warm Regards, The Management The RIYAZ Lavanya Langkawi
Aden foo
Bodde på juli 2024
Par
1 recension
5.0/5
Enastående
Publicerades 22 sep. 2024
Good place good location and good service good view good food
Översätt
Svar från boendet: Thank you for your fantastic review, Aden! We’re delighted to hear that you enjoyed our great location, service, view, and food. Your positive feedback motivates our team to continue providing excellent experiences for our guests.We look forward to welcoming you back for another enjoyable stay soon!Warm regards,The RIYAZ Lavanya Management
Gästanvändare
Juniorsvit med utsikt över havet
Bodde på nov. 2024
Familj
4 recension
3.7/5
Publicerades 26 dec. 2024
We booked junior suite .Stay was nice room is also good however the request sent to hotel was not fulfilled.We stayed 3 nights and returned for high floor and informed them that it was our wedding month but no initiative taken from the hotel side. Otherwise stay is ok very near to beach .
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the room and the location of the hotel. However, we deeply apologize that your special request was not fulfilled and that there was no initiative taken to make your wedding month even more memorable. This is certainly not the experience we aim to provide, and we will review your comments with the team to ensure we improve in this area. We truly hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve.Best regrads,The RIYAZ Management.
Jyfoo
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
Lovely hotel. Great customer service, the room is impeccable. They provide beach towels & regular buggy ride to the beach behind the hotel. Lots of food options near the hotel.
Översätt
Svar från boendet: Thank you for your fantastic review, Jyfoo! We’re thrilled to hear you enjoyed your stay and appreciated our service, facilities, and convenient location. It’s wonderful to know our efforts made your visit memorable. We look forward to welcoming you back soon.Best regards,The RIYAZ Lavanya Management