The St. Regis Langkawi

We recently spent 4 days and 3 nights at St. Regis Langkawi, and while the overall experience was pleasant, there were areas that could definitely be improved, especially considering the premium price point. Butler Service: While St. Regis is known for its signature butler service, our experience left us underwhelmed. We only met the butler in person twice throughout the stay, and even during check-out, no assistance was provided. It didn’t feel like a true “butler service” experience at all. Perhaps the hotel should reassess how they define and deliver this service to meet guest expectations. Valet Parking & Buggy Service: On a positive note, the valet and buggy services were excellent—efficient, friendly, and professional. The team handling this part of the hospitality really stood out. Breakfast: The breakfast spread was decent but honestly did not justify the price we paid. Some items were disappointing—like the congee, which was served cold, and the pre-fried noodles, which were dry and lacked flavor. Additionally, if you are vegetarian, I would strongly recommend informing the hotel in advance during your booking. Otherwise, you might be better off opting for a no-breakfast package, as the vegetarian selection is quite limited. Room & Housekeeping: The room itself was very comfortable, and the turn-down service each evening was well-executed, adding a nice touch to the overall stay. Overall Impression: St. Regis Langkawi offers a beautiful environment, comfortable accommodation, and standout valet/buggy services. However, for a luxury resort, the butler service didn’t meet expectations, and the food & beverage offerings, especially breakfast, could use significant improvement. With some adjustments in these key areas, the experience could truly match the brand’s luxury reputation.

It was very relaxing and the hospitality was good

Amazing hotel…very2 gud breakfast…very gud view…will repeat again