Pelangi Beach Resort & Spa, Langkawi recensioner

I had a really disappointing experience at your hotel, and I feel compelled to share my grievances regarding the front desk service. Firstly, I needed a razor, which should have been a simple request. However, when I called the front desk, they just hung up on me. I had to make three calls and was eventually transferred to housekeeping before the razor was delivered. It was incredibly frustrating. Later, I asked the front desk to collect the room service tray from our balcony because we have a lot of small animals, and I was concerned about them getting into the food. The front desk promised to take care of it but never showed up. The next morning, I called four times, and each time the front desk staff assured me that someone would come, but no one ever did. As a result, the birds got into the food and made a mess all over the balcony. To make matters worse, the water in the shower was dirty and yellow. When the room was cleaned, they forgot to replace one of the bath towels and didn't put out any slippers. To top it all off, the bed sheets were changed twice, but both times they were dirty. It was really disappointing and unacceptable. I expected a much higher level of service from your hotel.

Everything was excellent! But the sea is not for sweening. Вecause of plancton. I recommend to choose other beach.

Great hotel lovely clean good location would definitely go back

Great place to stay with family and good service from the Pelangi staff. Highly recommended.

Great stay. Love the size of the roooms.

Excellent stay at Pelangi beach resort, newly refurbished family room and new horizon pool..only downside was the beach not as before due to erosion.

Great proximity to the airport. Amazing infinity pool, newly renovated compared to the rest of the facility. Kids pool is tastefully done and not gaudy. Somehow they managed to make it aesthetic and to add to the overall vibe which is rare. Pelangi Grill is a pretty good restaurant. Breakfast was really good and dinner service was good as well. Service staff are very attentive. Kiki animal farm was a little underwhelming but the club was quite well stocked with toys. The facility, overall, is showing its age but I personally find the building choice as kampung style charming. The rooms are refurbished more recently but some aspects like grimy and small windows does let down the fact that the rooms should otherwise have a great view. Great resort, overall, and would come again.

The resort is well maintained and the room is very spacious. Breakfast has a wide selection of food and is delicious. There are many facilities for different age group. Over we are very happy with our stay.

Absolutely amazing hotel and staff are the nicest I have ever come across!!! They can’t do enough for you. The reception staff also very helpful and everyone was super friendly. Best location surrounded by restaurants all across the strip and very lively although once at the hotel you have your tranquility of the beach which is amazing. Thank you so much to all the staff

Wonderful to see many dustyleaf monkeys out of Windows!

Love the surrounding and the pools (there are 2 pools) ..not crowded. Nice view and love the breakfast spread. Will Definitely come back to stay..

This place is very calm and suitable for the kids too. They have mini zoo and 2 big pools. Near to the beach as well. Variety of breakfast buffet. Definitely will come again with the kids.

Well our stay in resort is good, staff was friendly , pool and beach is great

Our stay at Pelangi Beach Resort & Spa, Langkawi, was absolutely phenomenal! From the moment we arrived, the staff welcomed us warmly and made us feel at home. The food at the resort was delicious, with a variety of options catering to all tastes. Breakfast was a particular highlight, with fresh and flavorful dishes. Overall, this resort is perfect for families, couples, or anyone looking to unwind in luxury. We highly recommend Pelangi Beach Resort & Spa and can’t wait to return for another memorable holiday!