Homewood Suites by Hilton Ithaca

This is the preferred hotel for the technicians when they working in this area.

這個酒店我前幾年來的時候也住過， 公寓型酒店有個好處就是可以自己做飯，關鍵是旁邊就有個亞洲超市IIthaca tofu，很方便。 這次覺得最好的是房間裏的辦公桌，坐下來幹活靜得下來。

位置方便，周圍吃喝全

We arrived at the hotel early in order to use the swimming pool, always an important part of our vacation. To our dismay, we discovered that the pool was out of order, closed indefinitely for repairs...no apologies, nothing. we do believe we are entitled to some reimbursement. The pool was one of the reasons we had decided to stay there in the first place.

I liked the size of the parking lot. Unfortunately that’s all I liked. Long line to check in because there was only one person at the counter. I was almost charged $500 more for my room because of a computer glitch, but I had my receipt from *******, however the cost of my room was $85 more than my friend’s room next-door to me and she went directly through Hilton. I am not happy. $85 is ridiculous. I was informed that the pool and the whirlpool were unfortunately closed for the remainder of the week. I was never provided with an email from ******* for this inconvenience again I am not satisfied. The room was not updated. The Wi-Fi was sketchy. I was told I only get housekeeping every other day and none of this was disclosed in *******. I am completely unsatisfied very disappointed with the quality of a Hilton and lack of disclosure from *******. I want some compensation for what happened.

The pool was closed the entire trip and we felt like we were being misled on the timing of it reopening and that no effort was being made to reopen it