MoonJSN
11 juli 2024
We stayed at Hipotel Natura Palace for five nights, booked as a package through TUI UK. Our flight did not arrive into Lanzarote until late in the evening, but the staff that greeted us at reception were welcoming and offered us a glass of local cava to celebrate the start of our holiday. We were a party of three. My partner and I staying in one room and our friend in another. We were informed that our room had been upgraded to a sea view room on a higher floor, we were of course pleased with this but did enquire how much an upgrade for a friend would cost. They stated this would be 20€ per night. We decided the check the rooms out to establish the difference but, of course to our late arrival, we could not take advantage of our view. The rooms however were very spacial and exactly the same. Our friend decided to stick with their allocated room throughout the stay. The rooms themselves had everything we could need. A/C if provided free of charge, along with a digital safe free also. Tea/coffee making facilities were available and restocked each day, as well as bottles water and orange juice supplied on our first night - a nice welcoming touch for new guests! Our room was spotlessly clean and a big shout-out to the hotel's housekeeping team. They were so lovely and couldn't do enough for us during our stay - nothing was too much for them! Breakfast is served in a large dining room, and although we did not struggle to find seating for three people each morning, some guests arriving at peak times needed to be allocated tables due to how busy the restaurant became. There is a brilliant choice of breads, pastries, yoghurts and fruits, hot foods and even a smoothie bar. Of course we took full advantage of the breakfast and tried most items between us, and could not fault any foods. The pool area is clean and regularly cleaned by staff throughout the day. There are plenty of seating/lounging areas around the pool and grounds for guests to use. We did not struggle to find sun beds, even during peak times! The hotel is located a 40 minute leisurely walk from Playa Blanca resort centre. Which if you're looking for relaxing break like ourselves, is perfect! There is a very well paved costal path that take your directly into Playa Blanca and further up the coast if you wish. There are a number of restaurants within a 5 minute walk of the hotel that serve Italian, Greek and local cuisines. All were highly recommended, unfortunately we did not get chance to sample. The hotel reception area accommodated a desk to book car hire. We decided to book this through the hotel having read good reviews by other travellers. We paid 95€ for 48hours, plus the cost to fill the tank before returning the car. We have never hired a car before, but the lovely lady on the desk could not have been more helpful. She answered all or questions and recommended which vehicles would be best for our needs. She actually recommended the cheapest option, a Fiat 500, after describing
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